LG Microwave — Complaint not attended

Dear Concerned,
I have made several complaints for a manufacturing defect in a conventional Microwave of LG. One of its Eng. has visited my place and assured to do needfull to resolve the problem. Even after 15 days of that visit, I have not get a solution. I have made further complaints for the same, but has not get the solution yet.

The snapshot of the online complaint:

Re: Complain Registration from www.LGINDIA.com - [protected]‏
From: [protected]@lgindia.com
You may not know this sender.Mark as safe|Mark as junk
Sent: Wed 12/09/09 5:14 PM
To: rajan.[protected]@live.com



Dear Customer,

Thanks for sharing your concern with us.

We have forwarded your issue to the concerned branch office so that an immediate step can be taken in this regard.

To help us serve you better ,please provide us your valuable feedback, , on our service ID [protected]@lgindia.com.

Thanking you and reassuring you of our best services always.

Thanks and Regards.
Shweta Puri
Customer Service Dept.
LGEIL- Head Office
Greater Noida(UP)
[protected]







Complaint No [protected]
Name Rajan Mittal
Email id rajan.[protected]@live.com
Address 1 D-302, Narwana Appt
Address 2 89, I.P. Extn
Address 3 patparganj,
Landmark Madhu Vihar Mkt
State Delhi
City New Delhi
Pin Code 110092
Std Code 011
Phone No 22231405
Mobile Number [protected]
Product Microwave
Subcategory Grill + Convection
Appointment Date 10/12/2009
Type of query Complaint
Remarks The product is having a manufacturing defect. An already made complaint no. -309C9B2401083 is not resolved yet.