[Resolved]  LG Refrigerator 275vm4 — GAS LEAKING

Address:

Alappuzha, Kerala

Sir,
I brought a LG refrigerator 275VM4 (260 Ltr) double door on 13 Jun 2009. Within 8 months the cooling droped and after complaint the same was attended immediately and was told that the gas has leaked and refilled the gas and told that sometime this type of fault might happen and assured me that the same would not happen again. However, on 10 Jul 11, the same happened and again the same was complained and was attended. It was told that the gas has leaked and told since the 1 year warranty is completed you have to pay and charged Rs 1895/- for filling and replacement of parts. However, on 25 Aug 11 within a period of one month the same problem started. The same was repaired free of cost. But on 24 Oct 11 again the cooling has gone down.

It may be noted that the compressor has a warranty of 5 years. I feel cheated since after paying Rs 1895/- and replacing of parts and filling of gas the refrigerator is still not working properly. It is now known that the servicing personnel has not changed a defective part and is just bluffing or might have changed a part that was serviceable.

I therefore, request that the refrigerator be changed considering that the same piece was defective even before completing of its one year warranty.