Submit Complaint
Questions
Home
     
 

LIC Housing Finance Limited - CUSTOMER CARE

 
57 Reviews
  T.P.JAGAN MOHAN
I am continously trying to contact the customer care but not able to reach them because its continously ringing no nresponse,When contacted the branch Adyar where i have taken the hosing loan the result is the same.Standard message from the staffs are Area manger is busy on other call.Not bothered to call back instead of taking my loan account no and mobile.

Loan Account 700006775.
56 Comments

Comments

 
This is the Normal which can be expected from LIC HFL, as they have been developed like this.
What is the Importance of the customer this is not their culture.

More Example of No Response of Phone : Try below phone nos. and you will be confident about the opinion:

011-23232830
011-32641060
011-23221017

If any chance this is picked, ruthless response
 
Delay in Loan
Dear Sir,
I had applied for home loan from your Noida sector 18 branch (through an agent ) about one month back on dated 22 /2/10 still waiting for loan, after so many visits to agent’s office at Noida as well as at noida office also.
So kindly process my loan (file no 611410) at an earliest .
 
Sir,

I have purchased plot (Residential land) at Blangalore . Loan is sponsered for my purchased Residential plot layout is LIC Housing Finance ltd.. I request you to please send the What are the
document (salary empoly person) for geting loan .

Thanking you

Yours Faithfully
Suresh
Neerja  
 
They are the worst in customer sevice.



neerja
 
My Loan No-11050410
I HAVE PAID ALL MY EMI, WHEN I CONTACTED THE OFFICE FROM WHERE I HAVE SUMITTED MY DOCUMENTS FOR SECURITY THEY GAME ME 3 TELEPHONE NO, 011-23232830, 43524583, 43524584, I HAVE TRIED SO MANY TIMES BUT NO RESPONSE. I AM WORRIED TO GET BACK MY FILE. I DON'T KNOW WHY THEY ARE GIVING TELEPHONE NO WHEN THEY DO NOT WANT TO RESPONSE.

A.K.MITTAL/FARIDABAD
 
LIC housing finanace is worst in customer care, not a single no given by them is working.

Deepali
 
HI,

I HAVE MY TAKEN LIC HOUSING LOAN. THIS MONTH THEY HAVE DONE EXCESS OF Rs.700/- LOAN DEDUCTION from my Account with out my knowledge, which is ACTUALLY ITS ECS
 
I also facid the same problem of the above case..
Rs.800 extra cut of my ECS with out any notice or reasong.. Not able to reach the LIC branch office to know the reason :(
 
DEAR SIR/MADOM


AS I have a housing loan from M/S LIC Housing Finance Limited Branch Office
Baisali Nager Jaipur Rajasthan. My Housing Loan detail is bellow;--

Name MahendraKumar

Applecation no. 310311
Approval date 29/12/09
Loan A/C No. 022047834

So you are requested to give me advise for getting a registration in your
wabsite for taking required details related to my housing laon.


Mahendra Kumar

L&T ECC DIVI.
130, INDRA COLONY.
JAISALMER
RAJASTHAN 345001
Mob.9828366623
Mar 19, 2011 by
sosa_hitesh  
 
Delay in Loan
Dear Sir,
I had applied for home loan from your Surat branch about 2 years back still waiting for loan, after so many visits at office LICHFL Surat branch at Nanpura as well as at Mumbai office also. But no one can give me the right answer.

I am also Employee of the LIC OF INDIA, That's why i am not taking any legal Action

My loan No:- 55893 (OLD) OR 558760 (NEW)

Please give me the status of my loan or my original document.

Please do needful.

You can reach to me at
98794 - 02616
OR
90999 - 30328
Email Add: - (sosa_hitesh@yahoo.com)

Thanks In Advance.
Apr 1, 2011 by
Amit Dhanawat  
 
Dear Sir,

I have taken home loan from Gurgaon Branch through LIC employee / agent. Intially they said that they will give service all the time in future but now they denied & say submit demand & other document in office, he is busy in others works.Can u tell me what is role of Agent & what can i do?
Apr 2, 2011 by
rajeshsali  
 
I have really fustrated by taking a loan from LIC.
I am working with TATA MOTORS and I have to submit subsidy letter to my company at the start of financial year.When I talked in my Chakan branch that fellow was talked very rudly and refuse to give me the letter
My loan Account Number - 810600229.
I hope that I will get some responce from you
Apr 26, 2011 by
b sreenivas  
 
MY LOAN NOS IS 064104396 FVG B PADMA AND B SREENIVAS I HAVE DEPOSITED A CHEQ
NO 229401 DT 16/4/11 FOR RS 100000/- AT YOUR DILSUKHANAGAR BR IN THE CLEARANCE BOX
SO FAR IT IS NOT ENCASHED AND FOR THAT I WORRY WHETHER IT HAS REACHED TO YOU OR NOT. PLEASE REPLY TO MY ADRESS sreenivasb61@yahoo.com SO THAT I CAN ISSUE STOP PAYMENT FOR THE SAME
May 3, 2011 by
loverush  
 
I recently applied for housing loan. Although i am a govt. servant and all my papers were in order, the lic took two months for sanctioning me a loan. my date of submission of loan amount to the builder was 1/5/2011 which has been lapsed. now i will have to pay the penalty despite no fault of mine. can somebody take up our case and do something to bring lic on track. i am withholding my name as disbursal of loan is still not done.
May 15, 2011 by
DR RAMESH GANJI  
 
I AGREE WITH THE WORKING SYSTEM IN LIC. I AM FACING SAME PROBLEM .AFTER SUBMITTING ALL MY DOCUMENTS .IT IS ALREADY 1 MONTH, STILL MY LOAN IS NOT SANCTION.THEN THERE R PROMISE SHOWN BY LIC THAT LOAN PROCESSING IS VERY FAST.EVEN I HAVE 3 POLICIES WORTH 20 LAKHS AS SURETY LIC STILL HAVE PROBLEM IN GIVING ME 15 LAKH LOAN .
May 20, 2011 by
gopiein  
 
I wonder what the superiors/Managers/Senior Managers are doing in LIC HFL ? They are least bothered and never available for help ...why I am saying help ...its their Job !!!
Funniest part...The telephone number which Mumbai- Kharghar office is provided on the website says 'This telepone number does not accept incoming calls !!!' Try it and you will start wondering what on earth are these guys upto...The people there in Kharghar office is ridiculous and never cooperative...They only will follow you till then time their commission is released...and thats it, , , , they will never pick your phones and you keep complaining yourself ...'why you took the loan from LIC ???'I am finding it difficult to actually cope up with these guys and I am trying to transfer my loan...to some responsible institution...
Jun 13, 2011 by
aloks  
 
LIC is probably one of the worst in customer care. I am facing a peculiar problem; they have deducted 2 ECS transactions from my savings account in one single month, which unfortunately resulted in triggering an overdraft in my savings account and i was out of money right in the beginning of the month and facing difficulties in other general household expenses

Their website does not have a customer care number - no email address. Their compliant section does not work. I called their phone number written on the loan document letter - atleast 50 times, and it is either busy or no one picks it up. After several attempts someone picked it up and responded - "sorry i don't have the information, and i cannot help you with this" and gave me one email address to write to.. after 4-5 reminders nobody is responding on that email.

new borrowers - please beware - you might fave some big trouble like i am facing, and some of the other respondents above.
Jun 21, 2011 by
brlenka  
 
Dear sir
My EMI cheque (Axis Bank) of Rs 21681 for the month of May got bounced due to non-financial reason (mismatch of number & figure of amount).So in the month of June it is expected that EMI should be debited 2 times. But to my surprise it is debited 3 times. Ie on 6th, 7th & 13th. I have reported this matter to your officer Mr Nani at Gajuwaka Branch but in vein. On 21st I tried to talk to your Gajuwaka branch head Vijay Shree madam but she refused to talk to me. Then I tried to talk to Hyderabad office but no body lifted phone. So please investigate the matter and refund one EMI to me.

B R LENKA
LOAN A/C NO 67100339
MOBILE 9000677362
Jun 25, 2011 by
tdsubramanian  
 
sir', my loan a/c ; 003031954 and 500001410 and i have been promptly paying thro emi the due amount every month thro sbi, chinmayanagar and now i want to know the current status of my loan account balance with a statement showing the principal and interest deducted for the assesement year 2010-2011 in order to submit the same to office. pl. oblige. adding to this i want to state that an amount of Rs.4/- has been excessively deducted for the past 3 months for loan no. 003031954. kindly reconcile. when contacted the chennai office the telephone no. is not functioning. kindly help me.my e.mail id is tmsingham@gmail.com.pl, reply. expecting your kind service.
Jun 26, 2011 by
bhagyesh84  
 
Dear sir, my housing loan account number is 810900371

LIC housing finance has increased my EMI without any notice or call. Earlier when they had increased the rate of intrest the number installments were increased keeping the EMI same, but this time they have increased the EMI without any notice.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    Your Rating (1 star is bad, 5 stars is good) No Rating
    Attach photos (optional) 
    Spell Check
     
       
       
         
     
    Already a Consumer Complaints member? Log in now.
    Username:
    E-mail address:
    Password:
    Code:
    A confirmation email was sent to "".
    To confirm your account, please click the link in the message.

    If you don't see the email in your Inbox, please check your Spam box.
    Not a member of Consumer Complaints? Register now.
    E-mail address:
    Password:
    Forgot your password?
    E-mail address:
    Back
    Loading, please wait...
    Your password has been sent to the specified email address. Log in
    or connect with Facebook
    Enter Username