[Resolved]  LIC Housing Finance Ltd — Loan Dispersement Delay

Address:Karnataka

Dear sir/Madam,

subject: delay in dispersement of loan amount of 15,00,000

I have initiated the process of loan sanction via mr. Srinivas rao, area manager, LIC housing finance limited, j p nagar, bangalore. I have received a confirmation of loan sanction from LIC housing finance limited, 19/19, jeevan sudha, 24th main, ground floor, phase-1, j p nagar bangalore - 560078 on 31st may 2011. Mr srinivas has been very helpful in this regard.

I, my agent (divya jain) and mr. Bindu have visited several time to j p nagar branch from 1st june to 21st june 2011 to follow up this case. I have to request srinivas, shailja, shalini, sudha, bindu, srinivas and many other office staff many times but I dont see any progress. Apart from the payment of loan application rs 6018 I have made many calls, many visits to the j p nagar branch.

Unfortunately to my surprise, I dont see any tangible progress in my loan application dispersement. Ideally it should take only 5 - 7 working days for dispersement of cheque once the loan has been sacntioned. I have only received following excuses from 1st june to 21st june

1. Himanshu your file has been misplaced and some documents has been exchanged with some other client.
2. Himanshu there has been reduction in the staff
3. There has been a new it system for loan dispersement and staff has not been trained on new it system.
4. Himanshu we have have lost the report submitted by engineer
5. The area branch manager has moved from j p nagar branch to residency road branch.
6. Although you have already given ec. You have to produce ec till date.

Loan application number 208550 (new application number[protected]
client himanshu bajaj
mobile number [protected]

I have faced mental trouble and harresment and unhelpful attitute from LIC housing jp nagar branch. I have pressure from my flat owner to pay him there remaining amount toward registration of flat.

Best regards
himanshu bajaj
+[protected]
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Aug 13, 2020
Complaint marked as Resolved 
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Comments

LIC Housing staff has no respect for customers. They should learn from other housing loan organisation like ICICI Hom Loan who are same interest rate and no hassle. Sorry to know about the customer pain and suffer.

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