[Resolved]  Lic Of India — SUB:-LIC POLICY NO.[protected] ISSUING DATE 01.09.1990 BY LIC OF INDIA

Sir,

With reference to the above subject, I would like to state that the captioned policy was issued by LIC of India , Bhilwara II nd office on 01.09.1990 and premium was paid up to year 1997 as per terms of policy. Further, I had forwarded cheque of due insurance premium to mentioned office on 12.03.1999, the same returned back quoting ” The Policy has been transferred to there Deoli branch (Tonk, Rajasthan) on 16.12.1997 vide letter no. Bima seva/transfer/18 U dated 30.10.2000. Consequent upon receipt of this information, I had again taken up the issue for depositing the due insurance premium to the Deoli branch of LIC of India but they expressed inability to deposit the due premium in absence of records (Policy documents) and referred the matter to there Divisional Office Jaipur under advice to me vide letter no.B/SE/154 dated 10.11.2000.
I regret to inform you that till date, the Divisional /branch office neither informed me the status of my said policy nor taken any action to deposit the due premium as requested. It shows gross negligence towards customer service as well as breach of contract based on principle of "Utmost good faith".
I, therefore request you to kindly look into the matter and instruct the respective office for providing information as under:
Whether the policy can be revived, if not what will be procedure to get the money back (along with interest/bonus) deposited by me and cost of compensation to deprive me from insurance coverage.
Yours faithfully
Nand Lal Meena
B-143, Anand Vihar, Railway Colony
Jagatpura Jaipur
M-[protected]

Date- 06.12.2009