[Resolved]  Loop Mobile Internet Plans — Suggest wrong service

Address:Mumbai City, Maharashtra

When I ask to the loop mobile customer care "which is the good Internet plan supports my iPhone 3G", they suggest mi69 wap plan for my phone. I did it and 69 rupees deducted from my account.! Then I call again at loop mobile customer care for net settings then they told me that my iPhone 3G does not support their mi69 wap plan please activate any GPRS plan. I told that I don't want any benifit from you just refund my money back to my account, they said they can't return. I told them I have no extra money for activate other plan, please give me that money then I will activate other plan. They didn't. I did everything they told me, but nothing is happen. I really lost my computer contract because I couldn't sent my important mail.
Please help me.
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Aug 13, 2020
Complaint marked as Resolved 
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Hi,

Kindly send us your issue details and your contact no. at mumbai.[protected]@gmail.com so that we can assist you better.
Your office have deducted Rs.89/= towards internet service on my mobile No.[protected] on 14-06-11. However till today internet is not started on my above mentioned mobile No. I have send SMS on 50505 for sending SETTINGS where I received return SMS from your office stating visit www.loopmobilein.Kindly look into the matter and start internet on my mobile immediately.
Again loop mobile giving wrong service to me. now its about Number Portability. [protected] its my prepaid number and which the loop mobile tell it Postpaid (Loop Mobile's Straight lie) to vodafone. Its coz my portability plan was get canceled.
Its really upset me from last 25 days.

Non refund of Security Deposit (International Roaming)

Dear Sir My number is [protected] and have been using since the inception of your service. Kindly refund my security deposit and advice on portability to Idea Network. Kindly revert at the earliest. Regards Damodar [protected]@yahoo.com

Lost sim card in home of no. 9820031983

Dear Service Provider I have lost my sim card in home unable to find it. Requested to block outgoing calls and provide replacement of the sim. I will submit the requisite documents asap to gallery.

deducting wrong charges for message for loop to loop mobile

I have Gang card number is [protected]. My messaging charge for loop mobile is 10p/message but from since 3 day I had 30p/message. So please rectify your mistake. Thanx

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