[Resolved]  Loop Mobile Mumbai — MNP REJECTION

Dear sir,
As far as the mobile number portability rules
Any subscriber can change the operator if he is associated with his current operator for more than three month
Sir I have been associated with loop mobile for more than three month I had applied for an mnp of my mobile no [protected].
From loop to vodafone but the loop had rejected my my porting request application no. LM 156345 dt.03/02/11 stating that I am a lifetime validity card holder for the following number so I cannot change my operator. I had called end no. of times to loop but of no use.
Sir I had not seen any such rule in MNP policy and loop service provider are making their own rules against government policy.
Plz requesting you to look forward to this issue

I totally agree.
Loop Mobile seems to be making their own rules.
When I tried to port out, they are rejecting every time with the reason that "Contractual obligation Violation". When I tried to speak to their manager, he is telling that the per secon plan I took is 12000 seconds free and therefore it is contractual obligation violation.
The funniest part is that any body can switch to any plan and there is no restriction of minimum commitment time or any thing like that.

I have sent mail to their redressel forum but still no reply.

I am planning to move consumer court for this.

M S Prasad
[protected]
My email is [protected]@gmail.com
I request all such agrieved persons to mail me so that we can collectively take up this matter with appropriate authorities.

Hi,
This not only the problem with loop mobile
i am using currently Idea service [protected] <pune> ( I am facing a network problem in my office from last one year so want to switch to vodafone service as MNP).

I have raised a porting request thrice but every time my request has been rejected with some different reasons.

Reasons :

1. the first request has been rejected by saying some contractual obligation ( I am using idea barclays corporate service and want to switch to vodafone corporate service ).If I am switching with in the same corporate plan then why its contractual obligation and even my most of the friends has been switch from airtel to vodafone and vodafone to airtel with in the same corporate with out any problem.

2. Second time they send me a sms defining exact date and time to complete my MNP request but then in middle a person came from idea to my office to take a signature on a form by asking the reason to sign he descibe that he need this sign to close ur idea service before you switch to vodafone but then later I came to know that sign was to cancel my MNP request

3 .Third time again they raised the 'contractual obligation violation' and rejected my request.

Please help me out as I no more want to continue with this hell service.

G K Baundra

Even i am planning to move to consumer court

Loop Mobile, Mumbai — MNP

I had applied for Mobile Number Portability(for my sim [protected]) after getting UPC from Loopmobile to Vodafone. This was rejected by Loopmobile stating ongoing contract violation. I had approached Loop Relationship Manager for me, Anand, who assured me that if I apply again, he will port me out.
I therefore applied second time, but again this was rejected stating the same reason. I went to Loopmobile gallary at Inorbit Mall, Vashi and met Sonali who gave me a request put up by her to port me out. She told me to ask Vodafone to relogin and it will be done. despite this , my second application was rejected by Loop.
I again went to Loopmobile gallary at Vashi who talked my RM and raised the request to Level 2. They also generated a UPC for me and asked me to go to Vodafone store and request to send the rejected form once again.
I did so and on 4th March, I got the message that my MNP request was once again rejected by Loop. I then went to Loop Gallary on 13th and gave a written complaint.
This is becoming horrible and I need some forum to protect the interests of common people like me.
Please guide me. My email id is [protected]@gmail.com.

You are right