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Luminous - LUMINOUS GAS GEYSER NOT WORKING

 
2 Reviews
User
  MURISH JINDAL
I HAVE PURCHASED A LUMINOUS GAS GEYSER. BUT IT IS NOT WORKING PROPERLY . THE COMPANY COMLAINT CENTRE ENGINEERS ARE VERY RUDE . THEY DONOT KNOW HOW TO TALK WITH THE CUSTOMERS. THEY ARE CHARGING RS.150 AS SERVICE CHARGE INSTEAD OF THIS THEY DONOT PROPERLY INSTAL THE GEYSER . THEY ARGUE THAT THEY DONT HAVE DRILL MACHINE. IF THEY WANT THE GEYSER TO BE PROPERLY INSTAL THEN GET IT INSTAL IT WITH ANY OTHER SANITARY MECHANIC . THE COMPANY AFTER SALE SERVICE IS VERY POOR . THEY ARE JUST EXPLOITING THE CONSUMERS...
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I am an old customer of Luminous and I’ve witnessed one such incident. The technician who came over for repair purposes misbehaved and argued. The next moment I called up the Luminous team and this technician was punished adequately, also Luminous people sent another technician over to my place to solve my problem. You must also complain about any such misbehaving technician and I am sure Luminous team will take proper actions. All the best.

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    Luminous - LUMINOUS GAS GEYSER NOT WORKING