| Address: | Lalitpur, Uttar Pradesh |
Hi , I m kapil agrawak , we are getting very low average 25kmpl, no spares , and no service since the last 8 months.
we are planning to sue the company in local court if the needful is not done soon.
my contact no. is [protected] Was this information helpful? | 
Sub :- Unsatisfactory service by ARN Motors, Trichy – Reg
My two-wheeler ”Mahindra-Rodeo” registered with following details:
Registered Name : B. SUSEELA RANI.
Chassis Number : MCDFRIBIUAIM79666
Registration Date : 6/01/2011, Dealer Code : DA358
Agency : ARN MOTORS, 74-A, Salai Road, Thillai Nagar, Trichy-620018.
The two-wheeler was running satisfactorily upto 2 free services done by ARN Motors also the mileage was only 30 to 32, I ride it with the speed of 35 to 40 kmph only. I mentioned it at 3rd Service, but they didn’t consider that and said that we will look at the 4th service.
The 4th free service was given on : with the following complaints:-
1. Brake was more free.
2. Mileage was only 30 to 32 per litre
3. Vehicle vibrates more when its idle and also at the speed of 45kmph.
4. Headlight when put on was not facing road (Making it long beam and in Low beam is same).
Not even a single complaint was resolved when I took the 2wheeler. The persons who attend it are:
Mr. Manikandan – Supervisor, Mr. Sethu Madhavan – Service Manager. They simply water wash my bike and changed the Engine oil only. Even they didn’t charge the battery itself, and asked me to come tomorrow to get the battery by giving a standby battery to me. Our bike crossed 9600KMS while giving service. The Service Technician said that in Mahindra 2wheelers the suspensions will create problem when it crossed 9000KMS stating on vehicle vibration. Is that true ?. I asked the service technician to check the mileage, but they didn’t look at it.
I bought this 2wheeler in reason that the good name and market value that MAHINDRA has.
I’ve remaining 4 free services. How can I give for the service again when a customer is not satisfied?.
I’ve finally decided not to leave for the worst service by ARN MOTORS, I’ll look after it.
I request to respond and take necessary action against this issue.
Thank you.