Mail Today — fraud and misleading

Address:

North Delhi, Delhi

i took an yearly subscription of mail today around a month back and i got a reebok shoes voucher along with that.
i was told by their executive that i can redeem it at the mentioned reebok outlets and get the shoes.
i went to the kamla nagar outlet to get my shoes, but the person there told me that they don't have these shoes in a size below 6.
whereas i wear a size 5.
this makes the voucher completely useless for me.
if there was any such condition then their executive should have told me and they should have mentioned this condition on the voucher as well.
but these people didn't bother to tell and they tried to mislead the customer.
moreover, since there is no cost mentioned on the voucher (which was mentioned by their executive as Rs. 2600 to me), i can't even buy anything else with that voucher.
now, inspite of regular complaints on phone and mails, they don't respond back.
kindly look into the matter asap
Aashna Khurana
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