[Resolved] Manhattan Credit Card — Getting calls for wrong billing | |||
Dear Concern / Mr. Balu, I was customer of Manhattan credit card way back in 2004 & 2005. I have closed the card in the month of May 2005 due to the error in the statement for which Manhattan failed to produce any of the evidences requested as per the regulation. Aforesaid disputed transaction appeared in the statement of 6 April 2005 and raised a dispute in same month. Beside the disputed transaction I have paid all the rest of the amount which was 4797/- in next billing cycle. (Please refer to the statements and my credit history) After following it for more than 6 months, Manhattan failed to produce any of the evidences for the transaction in dispute. At last after rigorous follow up of nearly 6 months I have raise a request for closure of the card and send all the requested details to your Bangalore office and got a confirmation over phone that the card is being closed. However last week on Saturday I got a call from Standard Charted bank and the person over phone used un-parliamentary language, given a threat and harassed me even after stating that I have no dues on standard charted bank. You may refer to all the transaction and credit history during the aforesaid period. Today I got a call again from Sapna and then Brijesh, I stated again that I have dues, however they harassed me again and asked me to pay the dues. I would request you to take the matter appropriately let me know the further steps in either of the cases. I would like to close the case once in for all and also comfortable to walk the regulator defined path. Below are my details for ref: Name: Nitin Choudhary Card Number: [protected] 6th March 2005 = 00.57 Credit ~ amount was credited into credit card account 6th April = 4797.00 Debit and 1100.00/- account I had disputed. 6th May 2005 = I have cleared 4797.00/- amount and I have not paid the amount of 1100/- as this amount was under dispute. I have closed the card in the month of September after talking to customer executive (Rupal) and got the confirmation that Manhattan is unable to produce evidence of the transaction, hence this will be rolled back and then I had request for the closure of the card post all the incident happened. Now at this stage I am really fed up of received the call for the Bank and asking for the amount which is showing in the card which was closed in the month of May 2005. Regards, Nitin Choudhary Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
4 Comments | |||
Comments
Credit Card — statement billing
I have received the credit card statement dt,.29/09/2009 for the card bearing no.[protected]wheresas you have debited the Late Payment Fees Of Rs.600 on 16/09/2009.
I have dropped tghe Cheque of Rs.9,160 in time at ICICI BAnk ATM Counter.
The above cheque has been encashed on 22/09/2009 this is due to continuous Govt. & Public Holidays.
Kindly Look into my past records I am paying credit card payment Regularly and in time.
I request you to kindly reverse the Late Payment Fees of Rs.600.
Credit Card No.[protected]
Contact No.[protected]
D.Nagaraja
Credit Card — wrong billing of credit card
An amount of Rs.1,28,357 has been shown as written off in cibil account in Control Number 44,35,28,850 said to have been pending towards credit card. To the best of my knowledge I have already closed the credit card which was on my name very long back. Due to the above, I have been not sanctioned the LIC Housing Loan. The details of amount pending may be clarified so that I can proceed legally with the banking authorities.Padma Kumari
Credit Card — getting
Hi,I was having a credit card in 2000, I could not pay the balance of Rs9000 at that time due to change of location and other personal reasons. The bank has levied huge panalty which I could not pay and I completely ignored it due to their bad response. After that recently I have applied for anther credit card with a different bank and got it without any issues.
Do I need to worry about the old card and how do I verify my credit worthyness with CBIL.
Please let me know,
Chakri