[Resolved]  Maruti 800 — Service & Repairs

M/s Kiran Motors Ltd.,
Old Chhani Jakat Naka,
Vadodara - 390002.

Dear Sir,

I had given my Maruti 800 for Service & Repair on 16.11.2009 vide JOB CARD NO. JCO9042146 CAR REGI. NO. GJ3K5180

Mr. Ashis Patel, an employee of your Service Station registered my complains of my above car, which were as under:

1. Service to be done
2. Engine Oil to be changed
3. Brake OVERHAUL (REAR)
4. BREAK BLEEDING


I had also told Mr. Ashish Patel that there is some inside noise of doors and rear seat which is to be repaired and the Hand Break Handle to be replaced.

When I came for the delivery of the vehicle, I asked Shri Patel as to why the Break Handle and the rubber of the dicky (near the lock) is not replaced? He told the parts are not available.

When I checked the engine oil with the rod, I found that the Color of the changed oil was dark.

Mr. Patel told that since the car is old the color of the changed oil will look dark.

Secondly, He told the that the Breakes Overhaul is done and Bleeding of Brake Oil is repaired but to my surprise it has worsoned and deterioted as the Brake Oil does not last for more than 2 days and the RED LIGHT is sown on the Metre.

The Engine Oil

When your Customer Care Office phoned and enquired about the quality of your Service done by Kiran Motors, I had complained about the above facts but there after no phone call came.

Subsequently, I phoned up to Mr. Ashish Patel but from him also no proper answer was received.

I am very much dissatisfied with the kind of Service and the Repair done by your Service Station.

This will encourage me to Complain to the Maruti Udyog Ltd.

James Macwan