[Resolved] Maruti Suzuki - Wagon - R - Duo — Defective Tyres(JK Make) | |
I have purcahed Wagon-R-Duo in April-2007, During last free service in April-2008, I had a compliant of vibrations from steering and car was wobbling at even 40 KMPH speed.The dealer"Ravi Ratna Motors"-Ankleshwar, Gujarat could not rectify the problem.I took my Car 4 times in one months time but they could not identify the problem.Later in May-2008 they found that 3 out of 4 tyres were defective-having some air bubbles(5th tyre was not checked).Ravi Ratna handed a letter to me saying that my tyres would get replaced from JK tyre dealer in Ankleshwar.I have approaced the tyre dealer several times and the dealer said that the tyres have to be inspected by the Engineer from JK tyres and still the tyres are not replaced. What role is Maruti playing apart from handing over the letter. Before I purchased the car, there was lot of follow up and now that the car is sold, Maruti is happy. Maruti Suzuki has no responsibility for getting this job done, handing a piece of paper is enough. Maruti Suzuki should go all out effort to ensure that the customers get tyres replaced withou hassles. Request Maruti Suzuki to intervene and get the complaint settled on top priority. Sanjay S.Chaudhary [protected] Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
3 Comments | |
Comments
I totally agree with Sanjay, I face the similar isue ih my Wagon-R having JK radial tyres. Tyres are absolutely 3rd class & I have also made number of complaint to the dealer from where I purchased this car but no use.
Reply
I am also facing the same issue..I guess people should stop using JK and move to bridgestone or someting.
I totally agree with complaint for JK Tyres. One of my Tyre got bursted while driving before a week. I have travelled only 30000 Kms after buying new car. Actually this is the responsibility of Maruti to replace the defective tyres of JK.
Kirit K Mehta.
Mob: [protected]
Kirit K Mehta.
Mob: [protected]
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