[Resolved] Maruti Suzuki / Zen Estilo — Manuracturing Problem | |
Dear Sir, I have purchased new Zen Estilo, Lxi white on[protected] from your ahmedabad dealer M/S.KATARIA AUTOMOBILES LTD. The dealer code is 0104. Now first two month we dident have any problem in car. But since last month I have faced problem the some Abnormal voice come from engine when we have sifted gear from First TO Second Gear and Second to Third gear, and when we have released the clutch. In Fourth & Fifth Gear car running ok. When AC is on This abnormal noise comes continiously. Now we have visited M/S. KATARIA AUTOMOBILES twice for This problem. In our first visit they have adjust the clutch paddle and they give us the car with assurance that now we will Not face any problem. But the problem was not solved. Than We have visited second time to KATARIA AUTOMOBILES and this time they have told us that this noise come from Clutch plate and Pressure Plate. They have also confirmed that this is the manufacturing problem and many customer are Facing this problem. They told us that we are ready to change clutch plate and pressure plate, but you will face same Problem after 2-3 months, so it is better to use this care without any repairing. Now after hearing from your authorized dealer that this the manufacturing defect I have shocked. If this is true than why You are selling this type of faulty car in market. When we are going to your authorized dealer to purchase a car they Confirmed that this is the best car. The Wagon- engine is fitted in this car and you will not face any problem in this car. But after purchasing the car if your dealer talk like that this is the manufacturing defect, it is like first sell the car and then Show the problem to the customer so that customer dosent have any option. I have find out other people also which are using Zen Estilo and facing same problem and they have got also same feed Back from the dealer. We all the people have desided that first we talk to Maruti and than only we will deside our further action. We have forwarded our complain to Maruti and awaiting for their reply Thanks & Regars, Vipul Patel 6, Vishvanagar Society, Near Rajeshwary Colony, Maninagar, Ahmedabad- 380 008. Phone : 0- [protected], 079 – 2539 2724. Email : [protected]@yahoo.com, [protected]@gmail.com Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 4 Comments | |
Comments
Maruti (Estilo) — Change of Year of Manufacture
Dear Sir,I Booked one Zen Estilo at LMJ Services Jodhpur with the subject that vehecle must be manufactured in year 2009.
I visited the show room again and agin and ultimated I was given assurance that year of manufacture of vehecle will be 2009 only.
I also talked some authorised person of Maruti( name not known) who told me that vehecle will be delivered to you will of 2009 manufactured,
I had purposefully told all concerend that year of manufacture should be 2009 onlt.
The vehecle was delivered to me on 27th Jan 2009 with assurance that vehecle is manufactured of 2009.
Yesterday Registration letter was given to me in which it is mentioned as year of manufacture as 2008.
It is an "DHOKA" to a purchaser not any thing else.
Please let me know the exact details of it for further action.
My newly delivered Registration No is RJ 19-CB-1336.
The behavior of the sales persons are good but in such a cheating is not tollerable.
My Name also spelled differently at different places, as well as my PIN code No.
Thanking you,
Tours Sincerely yours,
FATEH KRISHNA THANVI
Maruti Suzuki/Zen Estilo — 2ND REMINDER NON RECEIVAL OF RC
Dear Sir,I am sorry to say as after 1month there is no output for my complaints and even the complaint number
which they give to me has been lost by them every time they say that there is no such type of complaint from my end after then they issue me a new complaint number which i am sending u . i request u you pl look in to the matter and try to resolve my problem at your earliest.
with regards
Deepak Sharma
[protected]
[protected]
Maruti Zenestilo — Dealr Problem
I have purchased Zen Estilo on 28th sept. from Jyoti Automobiles , bhiwadi,dist.Alwar ( Raj).I had paid the dealer as per quotation given by him and after 2 months when by RC Book and Vechile No and Others documents were pending with him . Now he is saying that he had given wrong quotation and demanding 11,000 rupees more.
My vechile is finance from SBI Bhiwadi and original document is with bank.
My RC book and Vechile No is Hold by dealer . Kindly request you to help me in this matter
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
25%
Complaints
6886
Pending
0
Resolved
1707
+91 11 4678 1000 [New Delhi]
+91 22 2659 0478 [Mumbai]
+91 48 4408 8400 [Cochin]
1, Nelson Mandela Road, Vasant Kunj, New Delhi, Delhi, India - 110070
Maruti Suzuki / Zen Estilo — Manufacturing defect
1. It bubbles during the speed range of 70 - 80 km/hr.2. I never have we seen such bad gearshift quality on a Maruti before as on the Estilo. It is not only but it is also notchy, a combination that is quite hard to achieve and as difficult to explain.
3. Suspension is really not of its range.
4. Weaker engine response.
I had put this into notice of dealer as well as Maruti authorized service station. But nothing to be happened. Is there anybody in Maruti who takes care of all the grievances.
Mohit
[protected]