[Resolved]  Maruti Swift Dzire Ldi — engine failure

I have purchased a maruti swift dzire LDI on 24 oct 2009 and by 26 jan 2010, it has just completed 4500 km. i.e., before the second free service, on my trip to my native place, the vehicle suddenly stopped with an engine failure. after contacting the local maruti dealer (Sarathy trivandrum), they have toed the vehicle to their work shop. on enquiry, the local delaer's service engineer has informed that he was not able to locate the reason for the failure for the first one week. Later, it was informed that the engine shaft has some complaint and needs replacement. Till today, they havent returned the same even in the warranty period. On each enquiry, I was able to get a new person on line and they are still not able to say when the vehicle could be returned. I fear that the vehicle has some serious complaints which could not be handled by the local dealer's men after 14 days considering the ensuing holidays.(today is 6th feb 2010).

I would like to request the company to replace the vehicle immediaely as i am loosing the facilities for the last 14 days even after i have paid a good sum for it.

Others who wait for the vehicle please note this type of attitude from Maruti.

Manilal [protected]
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

my swift Ldi has failed similarly, after i got my paid service done form Pratham Motor's Bangalore on 14th April (Paid service Bill of Rs. 5409/-), i drove my Vachel to Mysore reached safely but in the morning when i drove for about 7 to 8 KM there was a major breakdown. it was on the Highway there was a huge smoke due to those heavy smoke cloud other vech could not pass by as there was zero visibility on the road. i thought my vech will bust but lucky the diesel was towards the end and till the entire diesel got burnt there was smoke post which the engine went to halt. surprisingly even after taking off the key the engine was running. strange!!
i called the rescue team from Maruti, they toed my vch to Mysore Mandovi showroom. here they are not able to diagnose the problem. no clue what is wrong and by when it will be hitting the road again or not. people say it is due to engine was over heated, fail to understand when the new coolent, oil, etc was done 3 days back how can the engine get heated so much.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit

    Contact Information

    India
    File a Complaint