[Resolved]  Maruti Zen — poor service for a high price

way bac in late nineties when i brought my first car...i was confident I NEED A MARUTI.Yet today driving my 3rd car, i am so frustrated that i am not ready to take even as a gift...of another maruti car.
No not that cars are bad, but the SERVICE and COST that maruti never advertises.
The Maruti dealer in my my town has been fleecing me since last 3-4 months.one evening, headlights in my car suddenly went off. Mechanics checked it and asked me to collect the car after few hours. however later i was informed that since a small part was irrepairable and out of stock as well, it will take few days.after paying about 7500/=, after 3 weeks i drove my car again.hardly 2-3 days went onand soon it was a crackling sound that took me to them. this time it was the engine they said.they fixed it, again in next 20 days, for about 22000/= .in another 2-3 days i realised my ac was not working ...i asked them, and they felt gas recharging was the solution. another 1500 rupees and idrove the car for anther couple of days . then it stopped . this tme they said, they had put in lot of gas during rechage and so they need to release some...they did and i drove back. my car again stopped.

Meanwhile their behaviour, especially the rude manager so moved me that i decided to send the car with a driver hired just to be able to tolerate them.this time they said my a/c has malfunction and they took a week, s time and 14000 /=of cash to replace some part. i had no respite, hardly a week passed and i had to part with another 3000/= for they have blamed the battery. now i have put the car again at their mercy.
as a person with good earning, i am paying to their whims. but i wonder what else can i do. my town has only a single dealer, and i belived them when their ads said"rest are not GENIUINE".
today after leaving the car to their mercy i tried to contact the customer care from their ...failed.






i wish they do something or else their will be a lot who will say NEVER a MARUTI AGAIN
ahad