[Resolved] Merchant Banking Division Credit Card Machine of Axis Bank — payment stopped by bank | |
we are a company which is selling jewelery. i have recently installed a credit card machine of axis bank which took huge effort to install the machine thinking that axis bank is a good bank. but in may when i has swiped a card of one of my customer of ge money the payment was delayed. secondly when we went to bank to ask the reason the person sitting there in customer relations named surendra shakhawat misbehaved and did not have any reason for the payment not to be credited into the account. then next day he call the company up and tels us that the machine has been de-activated and the payment will not be credited into the account until and unless the machine is not returned to bank. the reasons were not disclosed to us why this account was been de activated. as we have also been caring an icici machine and we dident have any complains from them. it is so surprising that a bank chain like axis bank"s name is been spoiled by its staff and the reason"s are not been disclosed by the bank to its customer. Was this information helpful? | |
Jun 5, 2017 Complaint marked as Resolved Verified Support May 05, 2017 Axis Bank Customer Care's response Hi Amit, Sorry for the trouble. Please write to us at http://bit.ly/2qLdhOO for us to assist you. Regards, Axis Bank | |
 7 Comments | |
Comments
I also had some thing similar problem. I had the problem with the card machine and machine help desk people or the Axis bank customer service people are ready to take responsibility to change the machine or give a proper answer to us. I asked the customer service department to give a responsible person in bangalore who can take care of this problem...they said nobody is there and gave couple of machine help desk peoples numbers and non of those numbers are valid...still the story did not end...its been 5 days now...I am loosing all my credit card customers.
Reply
I applied Credit Card Machine for our company Car Service centre, Here not Possible wirephone,
How Can we use the credit card machine with wireless
How Can we use the credit card machine with wireless
Dear Friend
Most of the merchant have the same problem with all the leading private banks, those are dealing in the card swapping machine.
Now you dont have to worry about that A PSU Bank namely Union Bank of India launched their owned Credit Card Machine with the facility that A merchant will get the Machine without having a current a/c with UBI.
The Payment would be transfered into your existing current A/c
Most of the merchant have the same problem with all the leading private banks, those are dealing in the card swapping machine.
Now you dont have to worry about that A PSU Bank namely Union Bank of India launched their owned Credit Card Machine with the facility that A merchant will get the Machine without having a current a/c with UBI.
The Payment would be transfered into your existing current A/c
axis bank cridit card machine used by us a customer used the machine and purchased some furnitures and made payment for 320, 000/-
next day we took the receipt and approached bank for payment bankes refused to pay the amount and also stated that the customer used forgery card
how can i claim the amount from the bank
I am trading furniture how can i know the person using forgery card and he gave id card and phone no same was handed over to bank
now how can i claim the amount from the axis bank
mohan
next day we took the receipt and approached bank for payment bankes refused to pay the amount and also stated that the customer used forgery card
how can i claim the amount from the bank
I am trading furniture how can i know the person using forgery card and he gave id card and phone no same was handed over to bank
now how can i claim the amount from the axis bank
mohan
Dear Mam/Sir,
i have an Edc machine but Due to electricity problem i could not receive proper settlement of date 10/08/2016, so i want statement of same...
mid & tid no. is given in previous mail .
kindly send it on same email id..
Details.
aero club woodland
MID [protected]
TID 99311452
CONT. PERSON PRAVEEN KHIRE
[protected]
i have an Edc machine but Due to electricity problem i could not receive proper settlement of date 10/08/2016, so i want statement of same...
mid & tid no. is given in previous mail .
kindly send it on same email id..
Details.
aero club woodland
MID [protected]
TID 99311452
CONT. PERSON PRAVEEN KHIRE
[protected]
I applied Credit Card Machine credit card machine booked last six month not deliver at my shop
[protected], [protected], 22076046
[protected], [protected], 22076046
rajkumar777786's reply, May 5, 2017
pls send credit card machine
Sir,
i have edc swipe machine of axis bank, i want to refund the machine to merchant so can u response as soon as possible. My company name is weather control systems,
verifone model no. Vx520 ctls, serial no.[protected]
ptid no. 71247671
tid no. 95313067.
Please i have already close my account from bank.
i have edc swipe machine of axis bank, i want to refund the machine to merchant so can u response as soon as possible. My company name is weather control systems,
verifone model no. Vx520 ctls, serial no.[protected]
ptid no. 71247671
tid no. 95313067.
Please i have already close my account from bank.
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