Metro — rude behaviour

Address:

South 24 Parganas, West Bengal

I am guru singh one of the passenger of kolkata Metro Railway.I am 15 years old.Yesterday I bought a ticket(around 5:00 PM) from RABINDRA SADAN station to KAVI SUBHAS. The Person who was seated into the ticket counter gave me the ticket of RS 6/-(2 Zone,1 Ride, Ticket no:120173). Due to I don’t know the actual fare, I took the ticket. When I reached my destination station the getman( who was standing in civil dress) caught me and he started talking to me rudly.then he asked me to pay rs 250/- or stand there till the last metro comes. I was trying to make them understand several time that, their staff given me the wrong ticket and there was nothing my fault, then why should I pay the fine amount for his mistake, when I told that this thing, They are started to harassed me.Then i called my father,when he arrived he again started to behave very with my father.His name was RAJJEV GHOSH.He also blackmailed that my father could be at jail.Then we went 2 station master office.their also we wer not given any chance for speaking. They asked me to give them of RS 252/- as fine amount then I come to know that the fare from RABINDRA SADAN to KAVI SUBHAS is RS 8/-(3zone,1 Ride). I was trying to make them understand several time that, their staff given me the wrong ticket and there was nothing my fault, then why should I pay the fine amount for his mistake, Again the man RAJEEV GHOSH started shouting .Then I was bound to paid the fine amount of RS 252/-(Penalty Ticket no: 063776) . All this incident happened in front of on duty traffic supervisor at KAVI SUBHAS station.

Now my question is that, Why should I pay the fine amount for their mistake? And why such an inefficient people are sitting into the ticket counter who doesn’t know the fare? Or it is the new policy of Metro Railway to earn some EXTRA MONEY from the passengers.
I NEED THAT SRICT ACYION SHOULD BE TAKEN AGAINST "RAJEEV GHOSH" AND THE MAN WHO WAS SITTING IN RABINDRA SADAN.