mGinger — cancel of order

Address:

Visakhapatnam, Andhra Pradesh

Mginger is online shopping website. Couple of days before they have placed a product in online, in such a way that if we buy a wrist watch of Rs. 499, a camera free for the first 50 customers. So i placed the order. While placing the order, In the first page, they have asked the details of me, in the next page ? it asked the bank details. Thats all, the order is placed. After completion of the transaction, it showed only wrist watch. Then I have browsed the contact and faq's of the website. In that it is written as,we can cancel the order by calling the customer care or putting a mail. Both I have did. I got a reply mail from the customer care that. We have forwarded your request for order cancellation to our concerned department, soon we will revert you on the same. But till now I did not got any update from them. When today I kept another mail, they replied that the order is inshipping status. So I want to cancel my order. While placing the order, they have not mentioned any rules and regulations.