Micromax — Micromax Q7 mobile service issue since 1 month & 8 days

Address:

Ahmedabad, Gujarat

I have purchased Micromax Q7 mobile handset on 23rd June 2010.After 6 month my mobile has an issue while charging (Charging Slot) & I have submitted my mobile in to the services center to resolve the same with the JOB Sheet no :1086027. I have called services center for update but they replied that it will take 15 days to resolve & this is the TAT for their company. After 15 days I have visited the services center but my handset was not ready.
I have escalated the same to Micromax customer care Number [protected] //[protected] they have given my reference no MMX[protected].


From the 23rd Dec 2010 to till dated my mobile headset is in services center and none is giving proper answer neither Micromax customer care nor services center.


Request you to please help me to resolve this issues I am really tired by taking follow-up with Micromax customer care and services center.
Details are as below:
Company: Micromax
Model : Q7
Customer reference no: MMX[protected]
Services center job sheet no: 108602
Micromax customer care Number: [protected] //[protected]
Mobile Serial no. : [protected] / [protected]
Company Address1:Head office Micromax House, 697, Udyog Vihar, Phase-V, Gurgaon, Haryana, INDIA
Ph. :[protected]/2, Fax:[protected] Company Address 2:Customer relations : Plot No 21/14, Block A, Nariana Industrial Area, Phase II, New Delhi-110028, INDIA:
Ph. :[protected] and[protected]

My details : Umesh Trivedi - Mobile no. 91 [protected] : Direct No[protected] / 5653 : E-mail id [protected]@gmail.com