[Resolved]  Micromax — fraud service center

Dear Saratchandran,

Thank you for sharing your feedback with us. This will help us greatly to improve our service standards for you.
Our Croma Care representative will get in touch with you shortly.

Our customers’ satisfaction is most important to us and it is our constant endeavor to ensure the same.

Sincerely,
Team Croma

Hi,

Sorry to hear about your experience. Please write to us at micromaxmobile.[protected]@gmail.com with following details:

1. Contact Number
2. Your Location
3. Job-Sheet Number
4. Device Model

We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.

Do include the complaint link in order to speed up the process.

Regards,
Team Micromax

Dear Saratchandran,

Trust your complaint with Croma has been resolved.

For any further queries or feedback, do feel free to call us on[protected]. You can even SMS <CROMA> to 56677, and we will call you back.

Complete satisfaction of our customers is most important to us and it is our constant endeavor to ensure the same.

Sincerely,
Team Croma

Micromax — fraudulence

i have tab p350 micromax has not stated that it is only compatible with tata photon i cant use 3g network on it by sim or by usb nor the 2 g network works on it i am just confused which network to use on it for internet they have duped cheated me

I have submitted my phone ( Micromax A120 ) to service center on January 21, 2015 and since then I have not received my phone. I keep going there and every time they said phone is at Main office it will be back till next day or next week. On 8th time ( 1 month and 7 days ) went there and shouted to give me my phone back and then they gave a phone and said that it is the phone that have came from repair. The phone was of same model ( different IMEI ). Its condition was like hell. The requested me to take this and promised that they will 100 % replace it next week but I returned it very next day, because it can broke anytime and I don&#039;t want to take the risk. I returned the phone and was told to come back after 1 week. But, I went there after 2 week and told them return my phone then, again they give me a phone ( same model but with better condition then the last time ). When I returned home, I found that phone is not charging. I went back told them that it is not charging. So keep it back and returned my JOBSHEET back but they refused saying that could not return my JOBSHEET and I have to get a new JOBSHEET for this issue.

I call Micromax Customer Care No. ( They do no not have any Toll-free no. So don&#039;t search and waste your money and time). They give me the same reply that I have to apply for the new JOBSHEET. That means you will never get your phone back because every time you will get a defective phone and when you will return it, you will get new jobsheet.

This is like endless cycle of wasting your money.

Now its been 2 months and I have not received my phone. I don&#039;t know why but they return different old and damaged phone instead of mines&#039;.

My old Jobsheet No. is : N[protected]
My new Jobsheet No is : N[protected]

Service Center :
The Delight Service,
Plot no. 34, Lower Ground Floor,
Near Metro Piller No. 232
New Delhi - 110008