[Resolved]  Micromax Funbook P300 — Faulty Product

Address:

Mumbai City, Maharashtra

I had purchased fun book on 17th Aug and within a few days only realised that the tablet was shutting off when battery reach approx 30 %.
I had given the tablet to M/s Salora Intl vide job order # SALMH024R1584 dated 24th Aug 2012. Now even after over 15 days the service center informs that they have not received the parts from Delhi and that i should contact them directly. I spoke to one Mr Shashank at your customer care team who was extremely rude and not at all helpful. When asked about escalating to his supervisor, he said there was none.

Further when its widely acknowledged by the service center as well as on the forums, that the fun book has a battery issue, the company has not bothered to have it rectified immediately instead of making the customer wait and call umpteen number of times. Am really very disappointed with the service levels and regret buying a product which i thought was excellent value for money.