[Resolved]  Micromax Mobile — Micromax Service center has changed my IMEI Number

Address:

Lucknow, Uttar Pradesh

I have submitted my Micromax Canvas 3D (A115) at Micromax service center (Prince Communications), Lalbagh, Lucknow-226001. Phone no.[protected] on 24th August 2013 My mobile is in warranty and it has a display and lock button problem, Job sheet request no. N[protected] On 13th September at 7.42pm i got a SMS from DM-MICROM that your request has been processed and kindly collect your MMX device. On 14th September 2013 when i have visited service center than they told me that come at 5.00pm, i have visited again than they told me that Micromax has sent them wrong parts and it will take days to order and repair. They told me that i will get a call when it will get repaired they didn't give me any other receipt or complain no. but after sometime i again got a SMS from DM-MICROM that your device has been deposited under job seet no. N[protected] for repairs. On 23rd September, they had returned my mobile but now my mobile has new problem, touch is not working, may be because they had changed my mobile's parts thats why. I have checked my IMEI by *#06# and i was shocked to found out that my IMEI is changed. When i had complaint about changed IMEI to them then they told me that IMEI got changed because they had Flashed my mobile, new software was uploaded. On 24th September they told me that my problem will be solved as soon as possible and they have ordered for new touch for my mobile and it will be repaired soon and they will correct my IMEI also. REFERENCE- JOB SHEET NO- N[protected] SERIAL NO- V[protected] MODEL- A115 MICROMAX CANVAS 3D ORIGINAL IMEI [protected]****00 [protected]****09 THE CHANGED IMEI NO IS [protected] [protected]