[Resolved]  Micromax — phone not repaired on time by service center

Address:Anantnag, Jammu and Kashmir

Dear Team, kindly look deeply into the matter as i bought a micromax phone (A116 canvas HD) on 05/05/2013.The phone was working fine... But, After Three months, my phone suddenly started to get switched off itself. when i try to switch on my phone but after sometime i found it switched off again..i waited a couple of hours and find the same problem again and again...In this connection, i contact with My Area service center (Shahardars's computer rescue)-anantnag kashmir.. and they assured that my phone will be okay within 40 days..because of sending the cell phone out of state for service..and provided me the job sheet with no. N[protected] After 40 days i went for the same, But my phone was not repaired on time .. Now form last 20 days..I continuously visited the service center But the employees are not telling the truth and every day i am being wrongly informed that tommorow you will get the phone..The employees gave me the contact no. af their Service Manager(Mr. Anmol) from jammu([protected]). I spoked to him and he advised me to wait for few more days.as your problem will be solved...But he didn't gave proper response after that day... Today, i also called micromax service center they told me to wait for 20 days more. Now, kindly do the needful so i get my phone back which costs more than 14000 /= Irfan yousuf [protected] [protected]
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Hi,

We have forwarded your concern to the team. Someone will connect with you soon regarding the same.

Regards,
Team Micromax

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Micromax Informatics
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    35%
    Complaints
    10142
    Pending
    0
    Resolved
    3252
    Micromax Informatics Phone
    +91 12 4481 1000 [Head Office]
    Micromax Informatics Address
    Micromax House, 90B, Sector-18, Gurgaon, Haryana, India - 122015
    View all Micromax Informatics contact information