[Resolved] Micromax Q5 — sim and memory card not working

preranak

from Jammu, Jammu and Kashmir

Address:

Ludhiana, Punjab

I have purchased a Micromax Q5 mobile on 27th july from planet M , Ludhiana. AT the time of purchase , I did not buy the memory card . I purchased a memory card yesterday , but the phone could not read it . The store guy asked me to contact the service center at Pearl Palace , Ludhiana. The person their told me that there is water in ur mobile so not covered under warranty. When I told them that the other functions are working and how can water be in only memory card slot , I am sorry to say but the 18 - 20 yr old girl manning the counter misbehaved badly and they refused to repair the phone. I can not get hold of any mail ID I can submit a complaint , I have submitted complaint on micromax website in enquiries section twice , but there is no response .. Kindly advise the course of action I shall undertake to sort out this issue
IMEI number:[protected]
[protected]

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Aug 13, 2020

Complaint marked as Resolved

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Comments

basant.kotak

from Pune, Maharashtra

have purchased a Micromax Q5 mobile on 24th December2010 Mozo Micromax World shakar pur new delhi, , but the Memory card could not read in my phone . The store guy asked me to contact the service center at The Micromax Service Centre B-36, First Flr Guru Nanak Pura Opp Disst.Centre, Near Maharaja Banquet Hall, Laxmi Nagar, Delhi-110092, The person their told me that there is water in ur mobile so not covered under warranty. When I told them that the other functions are working and how can water be in only Trackball slot, Then they charges Rs.350 for tracball, then one issue in phone nither memory card access nor musicplayer, Finally i have submitted the phone in care at[protected] still no response, they were delay. I can not get hold of any mail ID I can submit a complaint, I have submitted complaint on micromax website in enquiries section twice, but there is no response .. Kindly advise the course of action I shall undertake to sort out this issue
IMEI number:[protected]
[protected]

Regards
Basant Pradhan
19/976 Lodhi Colony, New Delhi-110003