[Resolved] Motilal Oswal — Very Bad Support & Lot of limitations in Trading | |||
I have opened trading Account with Motilal Oswal 2 weeks back with advance brokarage of Rs. 10000/-. Since Last week I have started using the same. from the day one, I started facing problems with Trading Platform. 1) There was no proper training given 2) Whenever you ask resolution about queries, they transfer the call to back office & you do not get proper response bacuase they do not try to understand the problem. 3) There are many limitations on Trading which Back office has also accepted. a) You cannot do Intraday Trading on BSE b) You have to trade specific scrips only from Cat A & B. c) They do not allow some of scrips from Cat B 4) I have mailed all the issues to the concerned person but there is no response. Finally I asked to close my account. In that case they are ready to close the account but will not get any Refund. So you should be very careful while opening the trade account with Motilal Oswal. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 2 Comments | |||
Comments
Hi there,
We apologise for the inconvenience caused to you. We hope our representative Mr Shinde has now resolved the issues you were facing.
Regards,
Motilal Oswal Team.
We apologise for the inconvenience caused to you. We hope our representative Mr Shinde has now resolved the issues you were facing.
Regards,
Motilal Oswal Team.
Once you open the account, you will experiance the same & there is no option to back out becuase they do not give money back which you have given as advance brokarage.
You should take written commmitments from the sales people. Anyway evenif they give in writing nothing will happen becuase support people are different & they do not bother about client.
In any case Motilal Oswal is not the looser becuase they are taking money in advance on non refundabble basis.
You do not get the margin on all the scrips. The margin is applicable only of A cat scrips.
Their so called dealers are worst for the support. Their Back office is really
Instead of opening account with such company, I prefer to open it with banks like HDFC, ICICI... atleast their support is very good.
Please be careful while dealing with Motilal Oswal.