[Resolved]  Motilal Oswal — Regarding Account Information in DP

Address:

Pune, Maharashtra

Hi,

I purchased below "MUTUAL FUND" through MOTILAL OSWAL in 2011 and redeemed all on 22nd August, 2012.
1). Axis Bank Mutual Fund
2). HDFC Bank Mutual Fund (Amount credited in my account)
3). Birla Sun Life Mutual Fund

But Amount is not credited in my Account because MOTILAL OSWAL did update my wrong bank details in DP (I had request for update the correct the bank details but it was not updated).

After complain to MOTILAL OSWAL, they update the bank account but Amount is still not credited in my account becasu MUTUAL FUND company says that it should require request from MOTILAL OSWAL that my bank details was wrong and not it is corrected and need to transfer in correct account.

But From Mumbai Office, ANITA is handling this case. She is not able to handle and when I call or she call then she tell me that she is trying.

I have given personal request to Mutual Fund company but they are taking time and they always say that MOTILAL should send request regargind this.

I don't know how they person work. In Pune branch, I called and explained this case but they are also not taking seriously.

I told to ANITA, If she is not able to solve then forword this case to higher level but she is not forwording and not able to solve.

I AM FACING PROBLEM AND THIS IS REALLY VERY SERIOUS CASE. I DON'T KNOW WHAT IS THE MAXIMUM TIME TO SOLVE THE QUERY?

THIS IS wrong from MOTILAL OSWAL but I am facing problem.

From Mumbai, ANITA and From PUNE, SNEHA and PAWAN (Branch Mamager) is involve in this case.

Finally, I am not getting any positive response from MOTILAL OSWAL and my money is stuck.

Please let me know If I can case on this.

My Client Code: E1303584

Thanks,
Ajay Tiwari
Mobile: [protected]