[Resolved]  Motorola — Service

Unfortunatly i bought a Motorola Razr2 V8 mobile tih @gb of memory space on Jan 2008, the software got currupted so i went to the lajpat nagar service centre for its repair on 2nd July 2008 . I thought the phone will be repaired in just two days as it was just a software problem but the system of the service centre was not working fine so they sent the device to the main servise sentre as they told me and after about 2 weeks later i got an information that my phone in water logged and it was out of serive but there is a sticker inside the device which turns red if the device is water logged but it was still white so there was no chance of its getting water logged so they repaired it but they put billions of scratches on the body of it so i had to fight with them for it now the condition is that it has been a month my phone is in very bad condition and the outer touch keys dont work and the screen has lots of scratches and nobody not even the head office is cooperating nor the service centre and nobody pick's up the phone and i feel like throwing the phone on the wall, they are providing such a bad service which is like pathetic
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Aug 14, 2020
Complaint marked as Resolved 
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yes it is true that even the motorola v8 with 2gb or the locatted service centers are fuss. the same thing was happend with me, but the complaint was something else. i purchased the motoroa v8 2gb (a greatest fuss) as on december 07 and still it is in the warrenty period. actually i have been suffering with the booting problem, display problem, keypad problem, since feb 08. regarding this i leave the set for the repair at the motorola care center chandighar. it was happened two times that i leaved the set for the repair and they didn't satisfied me. the problems are still there. now i prepared my mind to forward the phone to them again and if the result will not sound than i definitely sue on company.
in starting my mobile screen glass has been breaked and i send it to your motorola care in shri ganganagar in abacus computer care center and after that about 15 days ago i get my motorola handset zn5 and after that i couldnot get my mobile up to the level there is some finger touch on screen under glass and cemra also and there is not properly fiting in the mobile from back side and after that i call to the care center and they said they will do some thing adout that and after that the care center is changed and there is no response about that and now few days ago i send my mobile again to install new softwear but after that they send my mobile but they changed my mobile speaker and it is not working properly and they had also not send some rubber like my mobile caps also and they said it is not our responsibility so please take some action against it
I sent my phone to get FIXED because I had my ringtones on it. But they send me a new phone without my ringtones and I spent money on those plus the shipping to Texas so it could get fixed. What bull crap!!! I wanted the phone with the ringtones that was the whole damn point in sending it there. I told them that and the man said that it was fine well where is my ringtones???? I don't have them anymore THANKS a LOT!!!
m havin moto rokr e6 n i'm from rajkot city gujarat, i gev my phone for repair in motorola care bcoz it was not able to boot even, n repairer said ok i'll solve ur problem n giv it back to u tomorrow,
the next day i went there then he said itz not done cum tomorrow, so m totally disagree with this service so pls kindly pls do smthin i[censored] can ...pls, pls, pls, do smthin ...
i hav given my moto rokr e6 for since last week in moto repair,
in UCOM TECHNOLOGY amin marg near kalavad road, rajkot 04.
repair always says me that i will repair ur phone u collect from me tomorrow,
i do went there the next day but he repeated the same words since last 4 days so this want happen it create bad publicity . so kindly u r forced to do smthin, i think u all hav given the authority to wrong guys,
thanking you .
how to install themes which r compressed???
i have motorola EM30 phone but my tata docomo gsm sim card is not working in it . There is allways display " you have not subscribe to data call" for resolving that problem i contact with custemer care of tata but they told me thats mobile setting problem . so what should i do? coz all sim worked properlly and tata gsm not worked. give me proper sollution Thanks.
Where is nagpurs motorola care
my complain is i have purchase a motorala mobile but right now the phone is not charging .
when i go to mobile store where i bought mobile they took phone after 15 days they cant make it workable and they charge 280 rupies for service but the phone is under warrenty i bought it last five monyth back .

my set model no-w-270 moto
place-jablapur
date of purchage-04/05/09
shope name-the mobile store 9/10 jain tower russel chowk

Motorola/V-8 Mobile Handset — Handset in Dead condition in company's authorised service centre

i have a mobile set of Motorola company model no. v8
BDADDR:001E8DC0D52C V8 & IMEI:357335/01/051541/8
I Purchase this set from your Dealer in Bhopal on 15 Aug 08 But due to some problem in the set i have given my set to your Service centre/Collection centre at Bhopal (M.P.) under warranty period in July 2009 but they return my mobile set after more than 2 months without repairing.
When i request to motorola customercare by Email that please repair my set under warranty, they told me to submit the handset but after a month they reply that it was returned back without repair because estimate was not approved from my side.
Please guide me How can i overcome from this problem.
I have a headset of Motorola W230. I want to know that this set is compatible to start internet or not . Plz give me the reply quickly.
I have diposit my motorola mobile in service centre in ambala cantt(nanak communication, haryana but now 3 months past there is no report of my mobile and service centre is not responding in any right manner, my mobile is in under warranty please help me out, , ...My name is Rajan chadha, [protected]
Dealer adderess=nanak telecom 74 / 75, gandhi market, ambala cantt 133001, haryana number= [protected]
My work order number is NN/MO/12/00012...please help me out.
Thank you.Please provide as much information as you can.
I was submitted my new motorola fire XT 311 mobile for repair on 20th June to authorized service center in bengalore, but till date its not ready. every week service center giving new date for repair.. and i have registered complaint on motorola customer care as well still handset parts not received by service center for repair
I bought moto e on May 15, 2014.my phone display hasn't working for past one week...so I gave it to customer service at Madurai(vinayaka communication).Their service is poor and asking Rs 3900 for repair even though my phone is in warranty period...Why I have to pay money when it is warranty period...please give me a solution
Job sheet no. IGT/MG/1S/00071..no update even after 16 days. Please remember that a phone and our communication is off for about 16 days...Such a slow service is pathetic. Call on [protected] for more details.
no update and follow up, even after 16 days. Please remember that a phone and our communication is off for about 16 days...Such a slow service is pathetic

MOBILE MISSING

MY MOBILE HAS BEEN MISSING FROM TODAY MORNING, ITS A MOTO-G MOBILE16GB IN ONGOLE

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