[Resolved] M/s. Nilkamal. Novella 07 — Selling higher than MRP

[Resolved] M/s. Nilkamal. Novella 07 — Selling higher than MRP

S Subbaiah BM from Bengaluru, Karnataka

Hello, I am a frequent visitor to @Home, Bangalore. I was shopping yesterday the 26th July 2009 and happened to like a chair model Novella 07. The price tag was marked Rs.1150/- and was now available on offer at Rs.999/- The discount tag showed 10% Off. How 1150 translates to 999 after a 10% discount is another story. Well, we liked the chairs and picked a couple of them. The sales girl was kind enough to offer us fresh pieces. Imagine our shock and surprise when we found that the MRP marked on the chairs was Rs.1000/- On enquiring with the Stores Manager, Mr Parameshwaran, we could not get any satisfactory answer. We felt cheated and did not complete the sale. My queries are Was this model actually on discounted sale? If so, why are the prices differing? How can Nilkamal sell at rates beyond MRP? I work for Tata’s and believe in business ethics and customer care. Regards, Subbaiah BM Was this information helpful? No (0) Yes (0)
Aug 14, 2020 Complaint marked as Resolved
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Comments

Karthik S

from Bengaluru, Karnataka

I bought the chair recently and got it for 900 rupeees. The MRP marked was 999. I don't see why they were charging ~ 150 rupees more.

I don't know what @home is. But assuming it's a store, I think they are questionable for selling any product (not just Nilkamal) above the MRP. I don't think nilkamal itself recommends selling above the MRP. This is just how some stores charge 25 Rupees for Coca-Cola. Refrigeration they say!! MRP I say, and don't buy.

But I think it's a good thing you didn't buy the chair :) I don't think its all that comforatble really.

R singh chopra

from Bhopal, Madhya Pradesh

Chair has been broken from one side

Respected sir, as we r a consumer of nilkamal products, I want to inform you that your product's chair has broken within 2 month. I hope you would consider my complain and do something on this.