I had a booking on semi luxury from swargate to thane at 10:15pm
my boarding was Aundh brahmin chowk. after repeated calls to msrtc office they finally replied at 11.20 that the bus has not been canceleld and it has left swargate.
at 11.30 the bus crossed brahmin chowk without stopping.even after repeated shouting my myself and the station incharge mr mane the bus having number 7510 did not stop
then i had to spend 600rs to reach thane
can someone please tell me is there any way i can complain against this somewhere.
the date of incident was fri 23rd nov 2012