[Resolved]  MTNL Billing — UNJUSTIFIED CPE MONTHLY CHARGES

Address:Mumbai City, Maharashtra

Have commissioned braod band services from MTNL.
I am charged Monthly CPE Service charges RS.50 vide Bill Nos: [protected] dtd. 10/09/2011 & Bill No: [protected] dtd. 10/08/2011 .

Complained to CAO, MTNL vide mail dated 22 September,201.
He replies vide mail dated 26 September.
"dear customer,
cpe charges of rs.50 is payable as per the lr dated[protected]
received from our op unit
caotrn"

Wish MTNL justifies collection of monthly charges for a fully paid, purchased modem by coordinating with their internal Departments instead of driving customer from pillar to post.

Relevant details are:

Telephone No: 24130380

C.A.No [protected]

Plan: DSL-Unltd-395-Monthly

K.Vasudevan
203 'ORCHID', Dosti Acres
Wadala (E), Mumbai - 400037
[protected]@gmail.com




I
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Mahanagar Telephone Nigam [MTNL]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    32%
    Complaints
    2906
    Pending
    0
    Resolved
    930
    Mahanagar Telephone Nigam [MTNL] Phone
    +91 98 6811 2345
    +91 11 2431 0212
    +91 11 2335 6666
    Mahanagar Telephone Nigam [MTNL] Address
    5th Floor, Mahanagar Doorsanchar Sadan, 9, CGO Complex, Lodhi Road, New Delhi, Delhi, India - 110003
    View all Mahanagar Telephone Nigam [MTNL] contact information