[Resolved]  MTNL Broadband — VERY SLOW SPEED

am using TriB_Combo_Unlimitedv2 plan . my broadband speed should be 256 kbps.
my downloading speed become very slow reduced from 200 kbps to 20 kbps since 8th jan .i have done many complaints on 1504 and numerous e-mails, but my downloading speed is not increasing.Customer care only say watch in next 24 hour or wait till 3 clock or get your line checked by compklaining at 198 etc etc.
my telephone number is 27316565
complain no.6539
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Aug 13, 2020
Complaint marked as Resolved 
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Me also facing the same though i have opted for 1 mbps min.speed package. Dnt know wats wit the system. Thinks the server of mtnl is down now a days. V cant do really much except for wait n watch buddy. TC.
Since 6 Month i am using MTNL Broadband at home...i took a plan which is called TribUnlimited...with the download speed of 256 Kbps... i got the speed and worked fine for me but from last 15 days my download speed reduced to 30Kbps only...i made many complaint but they replied that this speed is ok in this plan...but in their website and adds you can see the minimum download speed is 256Kbps...my friend is using same connection with same plan his speed is coming 256Kbps download...but why they reduced my speed...still no action from MTNL yet...I am paying Rs. 599 for the month & still not getting the speed...even their customer care guys dont have any resolution they just hang up the phone when i asked about my complaint and speed problem...from 5 months i was downloading on 256 Kbps and suddenly what happen...i want to complaint this to the higher ranked officer...coz MTNL guys dont know here how to maintain their systems but higher officers are not responding well plzzzzzzzzz help me out...
i also agree with you guys, same is the case with me, download speed is around 20 kbps, i've trib_1199 plan with 10gb download, and speed of 2mbps, but from last 15 days its been reduces greatly, i've contacted mtnl at 1504, they told me that we'll refresh the speed, but to no avail...
Hi,

Here is a problem of slow speed of dowloading for three days. Firstly speed was 200kbps to crptalload but now it gives only 30kbps.

So, tell me about this kind of problem.

Thanks

harsh sharma
Since 6 Month i am using MTNL Broadband at home...i took a plan which is called TribUnlimited...with the download speed of 256 Kbps... i got the speed and worked fine for me but from last 15 days my download speed reduced to 30Kbps only...i made many complaint but they replied that this speed is ok in this plan...but in their website and adds you can see the minimum download speed is 256Kbps...my friend is using same connection with same plan his speed is coming 256Kbps download...but why they reduced my speed...still no action from MTNL yet...I am paying Rs. 599 for the month & still not getting the speed...even their customer care guys dont have any resolution they just hang up the phone when i asked about my complaint and speed problem...from 5 months i was downloading on 256 Kbps and suddenly what happen...i want to complaint this to the higher ranked officer...coz MTNL guys dont know here how to maintain their systems but higher officers are not responding well plzzzzzzzzz help me out...
um living in delhi and um using triband combo unlimited plan 256kbps from past one year ma download speed was like 256 230 kbps but from this jan the speed is declined to 30 kbps anyhow um paying the same amount for the connection i don't think these guys gonna fix it soon they just don't wanna work i wisited the mtnl exchange also they said 30 kbps is a good speed somebosy tell these 30kbps can u call that broadband one can use fixed line net service and get this kindaa speed i had complained thousand times but no action even their lineman are like bribesuckers everytime they visit i think nothing will be done
well 256kbps = 32KBps ... so the speeds you guys are getting are pretty much according to what you should be getting.

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