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Mahanagar Telephone Nigam [MTNL]

[Resolved]  MTNL / Broadband — Internet speed less than 512 kbps

Hi,
Plan 649 Combo got activated effective 01/07/2009 has a starting internet speed of 512 Kbps.
However know the current speed of internet is below 256 Kbps.
I have also complaint to their speed department, but no action has been taken.
I have also sent the email to helpdesk.[protected]@bol.net.in with attachment of speed test software provided by MTNL whose link is http://202.159.217.199:8080/mtnlPortal123/dsl/result.jsp?2200.77613.but no action has been taken.

Please advise otherwise I would be charged of 512kbps, facility which I have't received.
PH#27605250
Prem Sagar Dawar
517 Dr. Mukherjee Nagar Delhi 110009
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Aug 14, 2020
Complaint marked as Resolved 
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Comments

MTNL / Broadband — intermittent connectivity

Sir
My broadband internet connection No[protected]In the name of my sonVishal Khatri) is not constant . it goes off more than 50 times in a day
. Kindly look into the matter

Thanking You
RB Khatri
Indian Aviation Contingent
UN MIssion in Sudan
Reply
Even their customer support is of no use. They only registered the compliant but no action is taken effectively.
Reply

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    Mahanagar Telephone Nigam [MTNL] Phone
    +91 98 6811 2345
    +91 11 2431 0212
    +91 11 2335 6666
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