[Resolved]  MTNL Broadband — Broadband down from the last 4 days

Sir,
The broadband at Delhi MTNL Phone No.[protected] in the name of Ratnesh Kumar Mishra R/o- C-15/16-2, Hastal vihar, Uttam Nagar, New Delhi-110059 is disturbed due to vMac problem since[protected]. I have called the customer care for at least 50 times.But no solution has been provided. I am unable to do my online works. I get several types of reply like...
* Call to 1514 ( From there I get the reply How dare u call here. This is for employee only)

* Your connection will be ok today. ( From 4 days today has never came.

* you have changed your password ( In fact I haver done this. However they have reset the same 4 times.)

and so on.

What should I do.

Regards
Pankaj Kumar (Brother of Sh. Ratnesh Kumar Mishra)
C-15/16-2, Hastal vihar, Uttam Nagar, New Delhi
[protected], [protected]