[Resolved]  MTNL / Broadband — Getting speed of 6kbps on Rs 649 plan

Address:

West Delhi, Delhi

Hi,

I have been using MTNL broadband connection for last 1.5 year.
Phone number - 28334375
CA number - [protected]
But for last 2 months, i am facing a hell lot of issues with the connectivity and the speed problem.
I have raised more than 50 complaints on internet as well as on 1504, but nothing happens.
My plan is that of Rs 649 per month.

On this plan i am getting a download speed of just 8 kbps, which was earlier 60kbps.

I have spoken to the Section supervisor too and he gave me this email id and asked to tell him if didnt get any response and submit a letter to the SDO office.
Also the net goes down too frequently
.
Please do the needful asap as it is very frustrating.
Kindly increase the connection and download speed of the net.

Thanks in advance.
Regards
Deepak