[Resolved]  MTNL Broadband — speed not upgraded

Address:

West Delhi, Delhi

To,
The MTNL
New Delhi

SUBJECT- speed up-gradation delay

Respected Sir/Madam,

This is to notify that i am a user of mtnl broadband from 16th march 2006. plan name triband 999, initial speed 512kbps.as promised i was to receive 1 mbps as per upgrade plan from 1 april 2010. I notified the status of my connection not upgrading to 1 mbps till this date desipte continues reminder to the company. and the connection keeps getting disconnecting and line is very erratic .
Sir when we are paying 999 and not getting the speed as advertised by MTNL in leading newspapers it speaks of the apathy towards their loyal customers.

Sir i have attached speed results from speedtest and MTNL

Sir kindly resolve this issue at the earliest

enclosed hereby
results from 1.) speedtest.net
2.) mtnldelhi.in

Abhishek dutta
84 sahridaya apartments
a/4 paschim vihar ,new delhi 63
phone no:[protected]
mob:[protected]