Comments
Dear Sir,
Today Morning, I applied for a new MTNL Landline with Broad band connection through MTNL SELFCARE Android App and I made a payment of Rs 500 through my ICICI debit Card but unfortunately after making the payment, I did not receive any call from Customer care or from the respective MTNL office regarding the installation of new line.
Below are the details i provided during online registration, Kindly request you to do the needfull
Landline Registration
My Name :Udhayasankar
Fathers Name Shanmugasundaram
Date of Birth :24/07/1979
Gender: Male
Mobile No:[protected]
Email ID :[protected]@yahoo.com
Installation Address
Flat No:***, Plot No;***,
S*** S**** CHS,
Near L***s H******l,
Sector 15, Vashi,
Navi Mumbai - 400703
Plan Details
Landline with broadband
Facilities required :local Only
Plan:Xpress_UL_Combo_699
Category :Individual
Purpose:Residence
Instrument Required:Yes
Wiring Required:Yes
CPE/Modem required :No
Nearest Telephone number : 27892020
Exchange Code:VSH
Exchange Name:VSH-RLU
Number Choosen:27895893
Total Amount Paid: Rs 500 through ICICI Debit card
Kindly request you to provide me with a new landline as per the above details provided during registeration.
Thanks in advance,
Regards,
Udhayasankar.
Today Morning, I applied for a new MTNL Landline with Broad band connection through MTNL SELFCARE Android App and I made a payment of Rs 500 through my ICICI debit Card but unfortunately after making the payment, I did not receive any call from Customer care or from the respective MTNL office regarding the installation of new line.
Below are the details i provided during online registration, Kindly request you to do the needfull
Landline Registration
My Name :Udhayasankar
Fathers Name Shanmugasundaram
Date of Birth :24/07/1979
Gender: Male
Mobile No:[protected]
Email ID :[protected]@yahoo.com
Installation Address
Flat No:***, Plot No;***,
S*** S**** CHS,
Near L***s H******l,
Sector 15, Vashi,
Navi Mumbai - 400703
Plan Details
Landline with broadband
Facilities required :local Only
Plan:Xpress_UL_Combo_699
Category :Individual
Purpose:Residence
Instrument Required:Yes
Wiring Required:Yes
CPE/Modem required :No
Nearest Telephone number : 27892020
Exchange Code:VSH
Exchange Name:VSH-RLU
Number Choosen:27895893
Total Amount Paid: Rs 500 through ICICI Debit card
Kindly request you to provide me with a new landline as per the above details provided during registeration.
Thanks in advance,
Regards,
Udhayasankar.
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+91 98 6811 2345
+91 11 2431 0212
+91 11 2335 6666
5th Floor, Mahanagar Doorsanchar Sadan, 9, CGO Complex, Lodhi Road, New Delhi, Delhi, India - 110003
I applied for this connection on last month .
I did not receive the connection till date. I visited Mira Road MTNL office Multiple Time and give the complain from the land line to 198 called them also, but no Result.
I would like to request you to forward this complain to the highest level of MTNL so that they also can understand “Why they are loosing customer day by day?”
With Best Regards,
Nixon C Fernando
Cell # [protected], [protected]
Home Phone: 28118034