[Resolved]  MTNL Delhi — Poor BroadBand Speed and Connectivity

MTNL — non connectivity in broadband

dear sir,

i have a telephone connection 23360042 with broadband connection and since 24.5.08 i am not getting CONNECTIVITY i lodged complaints two times through this site and repeted to 2335666, everytime telephone calls to my residence APP KA PHONE TIK HOO GAI, my problem is broadband not in telephone, is there nobody to understand the custmer problem pl instruct the mtnl to resolve the promlem immediately and suggest me will i go to consumer court. u may also verify my call records from[protected] [protected] how many times i contacted with mtnl and 23356666. pl do it urgently

with regards

SUDESHNA BISWAS

MTNL — non connectivity of broad band

pl refer to my earlier complaints no action has taken about my broadband connection with tel no 23360042 till 24.5.08 it is pending today i contacted with Mr Agnihotri broad band inchage telno [protected] he replied with loud voice he has no complaints pending when i told him i am ur subscriber he has nothing to say again to talked with Mr tajender tel no 20590007
his reply is also not convencing again i contacted with 1504 reply KATAR MAI JAGA NAHI HAI
ALL THE MTNL SUBSCRIBER PL READ THIS MESSAGE AND FORWARD TO OTHER SUBSCRIBER FOR EXCELLENT SERVICE OF MTNL

THANKS

SUDESHNA BISWAS

My Phone is Not Working Properly In Last four Days PLs Take Any fast Action MY Phone No. is 25094566.

MTNL — NON CONNECTIVITY OF BROADBAND

I DONT KNOW FROM THIS SITE WHO RECEIVE THE COMPLAINTS, LAST 2 DAYS BROADBAND CONNECTION IS NOT CONNECTING WITH INTERNET WHEN YESTERDAY AT 10.30 AT NIGHT I CALL AT 1504 NO BODY WAS RECEIVE THE CALL MESSAGE IS AAP KATAR MAI HAI 10 MINTS. RECORDING I THINK MTNL HAS APPOINTED EXACT COMPANY AS CALL CENTER WHO SWITH OFF THEIR LINE AND TAKE REST. NOBODY IN MTNL TO LOOK AFTER THE CUSTOMER COMPLAINTS . TODAY AT 9.30 (MY TEL. NO[protected] I TRIED TO CONTACT WITH MR. TAJENDER OF MTNL PH NO. 20590007 AND MR AGNIHOTRI TEL NO [protected] BUT AS USUAL OF 1504 THEY NEVER BOTHER TO SWITCH ON THE MOBILE, CAN I KNOW IS IT A SERVICE TEL NO. AND WHY THEY NOT ON THE MOBILE SWITCH.

AGAIN I 9.45 NIGHT TODAY I DIALED ON 1504 AFTER 20 MINTS POSITION NO 2 CAME TO ACCEPT THE CALL AND HE TOLD ME THAT IT IS LINE FAULT AND GAVE ME COMPLAINT NO 41601071

CAN I KNOW WHAT THE NONSENCE MTNL PERSON DOING IS IT THE CUSTOMER SERVICE OF MTNL

I SHALL BE GRATEFUL IF THIS COMPLAINT FORWARD TO CGM OF MTNL TO KNOW GROUND REALITY

SUDESHNA BISWAS

Guys, stop the rant & stop sharing your numbers, just move on, there are other service providers available now a days. by the way, I too wanted only MTNL Triband and had to wait about a year due to capacity contraints.

MTNL — connectivity of broadband

Inspite of many complaints on phone
broadband isn't working properly. Sometimes it works but sometimes i have to wait for 30 - 40 minutes to get online.
In this way a lot of time is wasted.

MTNL Broad band connectivity — Broad band connectivity

WE HAVE A MTNL DELHI CONNECTION[protected] AND ALONG WITH THIS BROAD BAND INTERNET CONNECTION. HOWEVER THIS CONNECTIVITY IS AVAILABLE ONLY FOR 5% OF THE TIME. NUMEROUS COMPLAINTS AND VISIT BY MTNL REPRESENTATIVE HAVE NOT HELPED THE SAME. UNFORTUNATELY WE DO NOT HAVE ANY OTHER ALTERNATIVE IN OUR AREA ELSE WE WOULD HAVE SHIFTED THE CONNECTION TO OTHER SERVICE PROVIDER. TRUST SOMEONE FROM MTNL WOULD LOOK INTO IT.

MTNL — Braodband connectivity

From last 1-2 weeks my connection is gettin lost again and again..
it keeps getting disconnected. I have complained several times but no results. Its hard do anything online now. And offcourse speed is the all time problem. Hello MTNL, Kindly do something about this.
Your customers are being so patient.

MTNL — Poor Broadband Connectivity

I am using MTNL Triband services since 2006. But from last 3-4 months, my Landline and Broadband connectivity is very poor. My Landline goes dead on every 8-10 days which results in no BB connectivity. I have registered complaints several time but my complaints got closed on its own, without acknowledging, without handling. Now I have dropped mail several times to Area Manager as well as to MTNL helpdesk, but not getting any response or acknowledgement.
Please suggest.

now my computer is repaired but my internet is not working properly please do the needful in the needful connection my telephone nos is 24973146

We have complaint on 198 date 21.08.09 for our Boardband telephone number 23090490 and docket number is 7321.

The page dose not open while internet is working and we faced frequent problem of internet not working.

MTNL-Delhi Broadband — VERY POOR CONNECTIVITY

WE ARE HAVING VERY POOR CONNECTIVITY .WE HAVE COMPLAINED MANY TIMES AT 1504 BUT TILL NOW THERE HAS BEEN NO DEFINITE SOLUTION TO THIS PERPETUAL PROBLEM.WE ARE REALLY SICK OF THE NON PROFESSIONAL ATTITUDE & APPROACH OF MTNL STAFF AS THERE IS NO BURNING DESIRE TO SATISFY THE CONSUMER BY ATTENDING THE LONG STANDING GRIEVANCE. ALSO WE ARE SUBSCRIBERS TO MTNL FOR ABOUT 3 DECADES, WE HAVE MANY TIMES PUT A REQUEST TO CHANGE OUR OLD INSTRUMENT WITH A NEW LATEST LINE IDENTIFICATION ONE BUT TILL DATE NO ACTION ONLY WE COME TO KNOW THAT THERE IS NO STOCK.IT IS SURPRISING THAT MTNL HAS NO VISION AND IS JUST A SLEEPING GIANT ONLY SENDING BILL FOR PAYMENT BUT NOT WANTING TO PERFORM & INCREASE ITS MARKET SHARE..I HOPE & PRAY THAT MY REQUEST WILL NOT FALL ON DEAF EARS BUT WILL BE TAKEN ON WAR FOOTING BASIS. -WITH HOPE AND BEST REGARDS.-JOY S DAVID- PH[protected].