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Mahanagar Telephone Nigam [MTNL]

MTNL, Delhi - Telephone & Broadband Services — EXCESS CHARGES - COMPLAINT NOT PROPERLY ATTENDED TO

My connection no.[protected]Delhi) I had stopped using the Broad Band services in Dec'08, but received a lrge amount bill for March'09. Made many complaints by email & fax, even upto CMD level.
No responsible attention paid.
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Comments

My telephone No. 27682937 has no dial tone since thursday. My complaint No. 1839 of Friday Dated 24.12.09 yielded no results till date. I am mainly using tri band.
Please do the needful.
Reply
Sir/Madam,
The clip instrument for telephone no. 26348299 installed at House No. H-126, Block A, Ist Floor, Kilokari Village is faulty since last 5 months. The complaint is made at no. 198 and after a day or two the complaint is erased without sorting out the problem. The last complaint filed on 02.02.2010 is 1439. The answer is that no caller ID clip phone is in stock. It implies that the efficient service by MTNL is available for VIP customers only and indeed not for the general category.

Even after contacting MTNL-SDO Mr. Tyagi no recourse of replacing the old clip instrument was made.This is the reason why people are going for disconnection of MTNL -Landline telephones. Is there anybody to solve the problem.


Regards - Dinkar Mangleek([protected])
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    Mahanagar Telephone Nigam [MTNL] Phone
    +91 98 6811 2345
    +91 11 2431 0212
    +91 11 2335 6666
    Mahanagar Telephone Nigam [MTNL] Address
    5th Floor, Mahanagar Doorsanchar Sadan, 9, CGO Complex, Lodhi Road, New Delhi, Delhi, India - 110003
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