[Resolved]  MTNL Mumbai — Low Speed than Promised

Address:Mumbai Suburban, Maharashtra

The Company promises to give a broadband speed upto 320kbps as per their DSLunlimited 395plan,
However after 3 to 4 months o[censored]sage they have cut down the speed to a maximum of 37kbps.
When i went to their office with my grievance they flatly said that this is the maximum u can get in an unlimited plan.
So the problem is that they don't deliver as per the terms of their promise.
I request the forum to look into the matter as soon as possible.


(P.S. the complaint is for MTNL Mumbai)
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Aug 13, 2020
Complaint marked as Resolved 
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    Mahanagar Telephone Nigam [MTNL] Phone
    +91 98 6811 2345
    +91 11 2431 0212
    +91 11 2335 6666
    Mahanagar Telephone Nigam [MTNL] Address
    5th Floor, Mahanagar Doorsanchar Sadan, 9, CGO Complex, Lodhi Road, New Delhi, Delhi, India - 110003
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