[Resolved]  MTNL — No action on service complaint since one month!

Address:

South Delhi, Delhi

Dear Sir/Ma'am,

This is to the reference of the internet service i am availing from MTNL for last few months. I am residence of 140, Gautam Nagar, 1st Floor, Near Yusuf Sarie, New Delhi and my contact details are +91-[protected],[protected].

The issue is that my internet services is not working since last one month and after repeated complaints at all levels there has been to action taken towards it. The situation at complaint numbers is so worse that the tele caller simply hangs the phone. We approached the local lineman and Area Officer as well, but they too are not interested to resolve the issue. Infact they dont even take our calls now.

I have sent mail to following ids which i obtained from MTNL website of DGM-HQ South "[protected]@bol.net.in" & DGM-Internet "[protected]@bol.net.in" twice one on 31/Aug/10 and on 4/Sept/10 but then also there has been no action.
I have also left a feedback on MTNL feedback mail "feedback.[protected]@bol.net.in" but all in vain.

We are finding this seriously strange and humilating that after all these complaints and follow up the issue still remains.

I will appreciate if you can look into the matter.

Thanks & Regards,
Mandeep Singh Oberoi
+91-[protected]
[protected]