Mts — 0 Speed

jaisingh35

Address:

Gurgaon, Haryana

My MTS number is [protected]. I have recharged my MTS Blaze with Rs.998.00/ 0n 24 Mar-2013. I am getting less than 5kbps of speed. Have followed up with MTS customer care for atleast 6 times. Everytime my call is put on hold for multiple minutes and then they disconnect. I dont know what is wrong with them. It is the worst service provider. Plz let me know where i can register a case against them.

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Comments

jaisingh35

MTS is worst service provider

kklakhotia

from Bengaluru, Karnataka

My MTS Data card number is : [protected] which I purchased in the month of February 2013 with a 30 day money back gurantee if there is any issue and is not rectified within 15 days. I started facing the network issue from 1st day of activation and lodged a complaint with MTS on 6th March and after calling the customer care more than 10 times a person came on 12th and forwarded the issue to RF network team and then again I had to call more than 15 times but to no response. Then I visited thier customer care in Bangalore on 24th March and informed them about the issue. They gave assurance for not charging for non-usage and will send one person from RF team but that person came on 4th April and that too after calling another 10 times. Now they have given me a bill of Rs. 766/- for Non-Usage and are not agreeing to refund the money as well.
MTS is the worst service provider and have even worst customer service. Never go for MTS.