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MTS / Sistema Shyam TeleServices [SSTL]

[Resolved]  Mts — COMPLAINT AGAINST MTS FOR CHEATING

Address:Bardhaman, West Bengal

I am customer of MTS of mobile no. [protected]. This is to inform you that this company had launched a life time power of rs 95/-. I had recharged it in this number last year for to be made life time validity i.e. 2018. But few days back a call of this company came in this number they told me that your validity expired so you have to recharge a power for validity. I had totally socked to know it and on that time I told them it’s not right because when I had recharged this you told me it will remain upto 2018 but they did refuse about it. I have totally disappointed by them for it. Sir I am telling you that it’s being totally wrong with me. So you are requested to please look into the matter and take necessary steps as soon as possible.

Tapas Majumder
[protected].
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Aug 13, 2020
Complaint marked as Resolved 
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BALANCE CUT SELF VALUE AID SERVICE WITH MY KNOWAGE
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Hi,

I am shravan kumar, i had purchased MTS Wireless Broadband from MTS in the month of May.

Device is not been activated and i had called to customer care couple of times for activating the device.

I did not get any responce from them, end of may they have raised invoice for one month rental.

After receiveing bill, one field engineer came to my resindence and activated the device in the month of Jun 1ts week, i hardly used it for 5 days after that again it is deactivated, now again they have raised 2 months invoice of amount 1900/-.

I have said them, i can't pay, asked them to take back the device immedately.

I want to raise complaint on MTS for cheating and the speed they have promised 3 mbps and i get speed around 5 to 10 kbps speed.

My Number: [protected]

Email ID: [protected]@hotmail.com


Shravan
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