[Resolved]  Mts — mts is cheating customers of internet data card

Address:Bangalore, Karnataka

sir
when taking mts internet data card they say that the speed will be the same throughout the whole month (as subscribed). they say it even after specifically being asked about this issue and when they install the connection and customer start using it they reduce the speed drastically after the usage of 12 GB.

i took the connection of 999 plan (unlimited plan)

Its not only me lot of my friends were cheated (trapped) like this, so it cannot be a mistake. its obviously their company policy to tell customers that there wont be reduction in speed after some usage but they reduce the speed after the usage.

If this is their policy they should say it clearly to the customer when taking connection, but here they lie to customer even after being asked about this topic. its is pure case of cheating

please do something about it so that no more people are cheated this way.

thank you
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Aug 13, 2020
Complaint marked as Resolved 
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