[Resolved] MTS Broadband — false promise of free data on MDN [protected] | |||
Dear Sir, I wanted to purchase Mts Broad band and called up Just Dial for the concern number with in 15 minutes i got a call from from Mr. Yunus Khan(mobile No:[protected]) who said that he is an employee of MTS broad band Hyderabad and covering areas around Hyderabad and asked for appointment in the late evening at my residence which i confirmed. Later he visited my residence and explained me about Mts prepaid scheme the offer was broadband connection for Rs900/-with 6gb free valid for month and by paying additional Rs 325/- i would get 6+4gb free with validity of 60days with procedure sending sms to mts customer care after 48hrs and asked for cash.Since i was not comfortable with cash i requested for cheque payment he agreed and asked to pay the cheque in is personal name which i paid as the connection got activated and also promised me 2 movie tickets of spider man where the procedure was to send sms to 52500 after 48hrs.Payment details(In favor to Mr. Yunus Khan,Amount is Rs1235/-, Cheque no 0306559, Bank hdfc )after week my usage got over of 6gb but promised 9gb and movie tickets either customer care nor Mr. Yunus is responding. My Mts no: MDN [protected] Kindly need your help on this. Regards AmitKumar.J Mob:[protected] e-mail:[protected]@gmail.com Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
2 Comments | |||
Comments
Hi Amit Kumar,
As per our records, the customer service team tried contacted you but your number was not reachable. Please provide your alternate contact number.
Regards
MTS Customer Service India
As per our records, the customer service team tried contacted you but your number was not reachable. Please provide your alternate contact number.
Regards
MTS Customer Service India
29%
Complaints
2563
Pending
0
Resolved
728
+91 12 4481 2500 [Corp. Office]
MTS Towers 334, Udyog Vihar, Phase-IV, Gurgaon, Haryana, India - 122001
We regret the inconvenience caused. Thank you for providing the details. We will ensure that our customer support team will contact you.
Regards
MTS Customer Service India