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MTS / Sistema Shyam TeleServices [SSTL]

[Resolved]  Mts — Carry forward of Balance

Address:Gujarat

I had buyed MTS MBlaze data card no. [protected] on 7/5/12 and it showed 3 months validity , It also showed recharge date of 3/8/12 but when I recharged the data card on 3rd August, the unused balance was not
transferred and they now say that the account validity was ended on 2nd August . I feel cheated by MTS, if they
cannot give balance then why are they advertising false promises of 3 months validity
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Aug 13, 2020
Complaint marked as Resolved 
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Comments

We regret the inconvenience caused. Please specify your Contact number
so that we can contact you to resolve your issue.

Regards

MTS Customer Service India
Reply
Hi Pal,
We value your concern. To assist you effectively, we would need your
Contact number to discuss the concern and provide a resolution.

Regards

MTS Customer Service India
Reply
I purchased a new mts mblaze connection with 10 gb, also with carry forward facility... but after one month when i recharged with it with 348 rs, its only showing 2 gb but 6gb was remaining of mine.
Reply
Respected sir,
i cant able to check my balance... after clicking my balance tab... help me out...
Reply
are you making fun of me? my no is [protected]. and since last five months i could not able to check my usage balance through your what you call it "check my balance" option. i wanted to contact your customer care through[protected], but there was no response. i tried your toll free no [protected] but the phone was switched off. are you people making mockery of your customer. if so then let me know, i will take the other route. and if not then solve my problem.
Reply
Respected sir,
I purchased anew mts mblaze my no.is [protected]. I cant able to check my balance... after clicking my balance tab... help me out...
Reply
my mts no is [protected]
i currently have 5gb o[censored]nused data and it will expire today at 12pm
suppose i recharge will the 5gb be added to the recharge?
Reply

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    +91 12 4481 2500 [Corp. Office]
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