[Resolved]  Mts — MTS Bill Fraud

Address:Coimbatore, Tamil Nadu

I am a M blaze customer using thew number :[protected]
I recharged my account with 3 GB , on 21st June 2010 8.54 AM

Suddenly when i was browsing , i got the connection disconnected , when i verified i see 0 MB available for browsing
I suspect something wrong the bill processing or rating caluclation for the usage , as in the 9 days , i was in a remote town for 5 days where i cant even connect with 25kbps and rest of the days ,my usage was less than 1 gb . Please verify this and do the needful

FYI : Even i log i see many short term connectivities ( like 2 seconds ) used 100 MB or more sometimes , which is logically not possible , I have taken those screen shots and saved in word document for reference

After complaint to customer care Nodel officer , appelate authority , and followup with 10 mails , no valid response and they literally cheat to grab the money
What can be done for this ?
Please advise
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

i have copy pasted my request to mts in first two paragraph and then my text for this site goes in last paragraph
I am using M blaze customer A/c number :[protected], MTS NO. [protected],
My Tariff Plan is Corp MBLAZE Unlimited 750(650 for 12m) - 5GB

or jab mera first bill aaya bhi nahi tha usse pehle mera data card close kar diya tha. mai 28/02/2012 lagatar MTS call centre par baat kar raha hu magar
koi bhi call center person sahi se answer nahi de raha, jab bhi mai MTS Call Center mai baat karta hu to bow mujhe yeh kehe ke tal daite hai ki Aaj hamar System down hai, or mai aap ko 15 mint mai call back karunga magar na to unka call Aya or nahi meri problem Solve hoie hai. aaj 28/02/2012 se 17/03/2012 ho gaie hai, na to meri problem solve hoi or bill bante ja rahe hai, or me lagatar MTS Call center per phone kare ja rah hun. mari app se yehe vinti hai ki aap mujhe jald se jald meri is problem se nijat dilbaow. aap ki aati kirpya hogi.


Thanks
SATVEER
[protected]

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    MTS / Sistema Shyam TeleServices [SSTL]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    29%
    Complaints
    2563
    Pending
    0
    Resolved
    728
    MTS / Sistema Shyam TeleServices [SSTL] Phone
    +91 12 4481 2500 [Corp. Office]
    MTS / Sistema Shyam TeleServices [SSTL] Address
    MTS Towers 334, Udyog Vihar, Phase-IV, Gurgaon, Haryana, India - 122001
    View all MTS / Sistema Shyam TeleServices [SSTL] contact information