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MTS / Sistema Shyam TeleServices [SSTL]

[Resolved]  MTS Data Card — Deactivated connection after 4 days

Address:Chennai, Tamil Nadu

I opted for MTS datacard MBLAZE 899 unlimited plan on 27/05/2011. From the start date i am not getting promised 3.1 Mbps. I got on average of 140 Kbps speed. On Tuesday(31/05/2011) i tried to connect the datacard. I got the error message as Server Not Responding. So i contacted the Customer Care, they informed me that my verfication was not completed, because of this they given only Rs.100/- as credit limit for one month, which i have used it for 3 days. If i want to continue the usage then i have pay Rs. 100/- more for one month.
So i contacted the Local Salse Executive Amrudhin contact number [protected] to get the details, but he is not even picking the call either. So i tried to contact the customer care, but they informed me that the service is not active. My MTS data card number [protected].

Can any one suggest me how to handle this situation. Did any one faced this sort of issues?
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Aug 13, 2020
Complaint marked as Resolved 
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Comments

The local sales executive gave his manager number [protected] and his name is Fiyaz. I contacted the person and enquired about the connection details. But till now my connection is not up. Even i requested ver politely for the Connection. They did not even picking the call. Its a very bad attitude for the Sales Executive as well as Manager.

Please take an action on this Sir.

My kind advice dont go for MTS data card. Worst customer care and worst Service.
Reply
I totally agree with the above complaint. Same thing happened to me in kozhikode circle. Very poor service from MTS and they do marketing by fraudulent means without giving the entire information about the plans and their hidden charges. I too advice not to opt for MTS.
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    +91 12 4481 2500 [Corp. Office]
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