[Resolved] MTS Data Card — extra benefit 10GB not add my account and i am not satisfy with MTS CUSTOMER CARE SERVICES | |||
deat sir, My name is Ankit takkar and my MTS DATA CARD NO-[protected]. i received the sms 04 SEP 2012 from DM-016082 (MTS), Recharge with STV1545 and get 25GB.15GB for 90 days validity and extra 10GB for 30days validity.Extra GB with in 7 days.offer valid till 15 sep,once a month.MTS, I recharged my mts data card STV 1545 at 11 sep 2012 and i get only 15 GB, after 7 days waiting i did not get extra benefit 10GB,next day i call customer care he getting all details of my recharged etc.. and he registered my complaint and asking me after 24 hours you receive call from our technician and next day i receive call from mts technician he says i checked your account detail you receive your extra 10GB with in 48 hours and after 48 hours i did not get 10GB, again i call mts customer care n he says next 24 hours you receive your 10GB today is 29 sep 2012 and i call regular mts customer care and he always says same dialogue, sir please wait next 24 hours you get your extra benefits,i am not satisfy with mts customer care services and please help me for get extra 10GB benefit add to my account. thanks/regards ANKIT TAKKAR MY DATA CARD NO-[protected] MY MOBILE NO-[protected] [protected]@gmail.com Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
Add a Comment | |||
29%
Complaints
2563
Pending
0
Resolved
728
+91 12 4481 2500 [Corp. Office]
MTS Towers 334, Udyog Vihar, Phase-IV, Gurgaon, Haryana, India - 122001
Post your Comment