[Resolved] MTS Data Card — DATA CARD is not giving speed as they showed in their ad or tell when you will go to buy | |||
Hellow, My name is Ruchi Jain.I had purchased an MTS DATA CARD which suppose to be give speed upto 3.1GB,But can you believe how much speed it's giving to me---5KBPS only I made alot of complaints in CC but Ist they said their is an tower issue so that i am not getting proper bandwidth the problem will get resolve within 2 month but issue is still same after 6 month then they start saying that their is no issue from their side it will give only 148.something kbps speed only.When i fought badly they gave me Refund of 15GB.I asked them when i am not getting speed then how i'l be able to use it but they said they cann't do anything more.I used that data card to my friends system so that i could use that and keep doing complaints that its not working where i am living Then Mr.Rohit Prasad of MTS called me that he will take that data card from me and will refund my money but you know what it's was the another way from which they made me fool because He didn't come.I am still have same issue so i am not recharging it.Please help me to get solution in this case. I will be highly thankful to you My phone no. is-[protected] Email [protected]@gmail.com Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
1 Comment | |||
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+91 12 4481 2500 [Corp. Office]
MTS Towers 334, Udyog Vihar, Phase-IV, Gurgaon, Haryana, India - 122001
First time their server was down. Next time they asked me re-install the software. Third time they tried file a complaint their server was down.
Fourth time they have filed complaint.. they said some one from IT team will call back in 22 hours time. Waiting..